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Sidebar filters appearing for ALL categories

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
lawrenceburgoyne(@lawrenceburgoyne)
3 Posts
Customers
October 1, 2019, 23:18

All product filters seem to be showing for all categories and are not responding properly to the navigation/ menu. For example, in the navigation you click 'Dresses', only the 'Dress product filters' should appear in the sidebar, however all product filters are appearing, for all types of clothing.

 

I would like only Dress filters to appear for dresses and only Jeans filters to appear for jeans.

 

I have the womens 'Tops' selected via the navigation but all product filters are showing. Please see URL to view the problem https://chlodo.com/shop/women/tops-t-shirts/

 

Thanks

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 2, 2019, 13:39

Hello

Please  paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

#2
lawrenceburgoyne(@lawrenceburgoyne)
3 PostsTopic Author
Customers
October 2, 2019, 13:49

done

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 3, 2019, 11:39

Hello

Please  check  options - https://c2n.me/43TG2Xd.png

If  no luck - Drop me  wp-admin+FTP access  - https://c2n.me/42BAoj4.png

#4
lawrenceburgoyne(@lawrenceburgoyne)
3 PostsTopic Author
Customers
October 3, 2019, 12:01

wp admin details added but I do not know my FTP access. What about cpanel (WHM) access?

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 4, 2019, 12:18

Hello

I checked  it. Everything seems to work correctly - https://c2n.me/43UYLRY

I do not know my FTP access - You can ask  it in your hosting support

#6