Short Description do not update sometime
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
I am facing the problem similar to https://pluginus.net/support/topic/strange-short-description-change-won-t-show-on-some-products/
The description sometimes updates, and sometimes it doesn't. The green success message appears regardless if the update happens or not.
this starts happening after i updated to the latest version today. Previously it worked flawlessly. I do not have the previous version on hand to test if this problem is due to the new version.
Edit: I have just tested and it seem not to work with some html code.
The following html code cause the short description to be empty after saving
<p style="text-align: left"><a href="https://www.dropbox.com/s/387v41xbkylyjb0/DAIWA%20SUSHI%20CASE%20TYH.pdf?dl=0"><img class="alignnone wp-image-11636" src="https://www.tyinnovations.com/wp-content/uploads/2019/07/9acfe199-6558-47a3-86bf-767aadd9397d-e1564040446977-280x280.jpg" alt="" width="20" height="20" /><b>Download Catalog</b></a></p>
I have just check and realise that my problem is not similar to https://pluginus.net/support/topic/strange-short-description-change-won-t-show-on-some-products/
However i could not edit the post.
Hi,
I did some further experiment and realise that the plugin will save the description/short description as blank if there isa '%20' in the html code. the same line could be added and saved manually in each product. However, it will fail when it comes to using BEAR.
Regards,
Jason
Hello Jason
Yes we will check it.
Alright. Thank you. If there are any workaround regarding this issue, do let me know too. I have alot of product to update and it is too time consuming to enter each product to edit the description.
Regards,
Jason
Hello Jason
Sure! We will write to you as soon as we get the result
Hello Jason
Please try in file - wp-content\plugins\woocommerce-bulk-editor\index.php - add code - https://c2n.me/4afNsl7.png
if('post_content' == $_REQUEST['field']) {
$is_encoded = false;
}
and do a test
hi Pablo
Thanks for the update.
I have tried adding the code to the file.
Adding of '%20' now works for Description of products but still don't work for short description
Hi,
i explored a little more and realise if i changed the added code to
Hello Jason
Ok! Great!
Welcome;)