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Shop Manager "Forbidden" error

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

When trying to edit any column while logged in with the Shop Manager role, a message"Forbidden" is displayed instead of the changes and nothing is updated.

I did make sure the"visible for the shop manager" setting was enabled on all fields within the Settings tab.

Help on this would be greatly appreciated, I need to get this working for several users who cannot have full admin access.

Hello

User must be able to - manage_options

I enabled this option for the shop_manager role without luck then referred to the second solution on this ticket and it is working now. https://pluginus.net/support/topic/price-change-forbidden-for-shopmanager/

Hoping this might be addressed in a future plugin update - changing plugin code is usually not ideal in the long-term. I appreciate your prompt response to my original ticket, however!

Hello

This problem is not dependent on the plugin. It depends on the site settings. But in any case, I’ll pass thisΒ  to the developers.