Quote from Pablo Borysenco on October 6, 2021, 11:15

Hello

Please drop me  exact  link to the  issue

Quote from stefsterNYC on October 6, 2021, 11:20

I prefer not to share client's URL on an open forum. Is there a way to share privately with you? We are thinking there's an issue with Ajax.

Does this mean anything to you?

'stat is not activated or PDO not inited' is the error.

Quote from stefsterNYC on October 6, 2021, 11:34

This is the function that throws the error

public function woof_write_stat() {
$_REQUEST['woof_products_doing'] = 1;
$_GET = $_REQUEST['woof_current_values'];
if ($this->is_enabled AND!is_null($this->pdo)) {
$this->woof_get_request_data($_REQUEST['woof_current_values']);
$this->cron->process();
} else {
esc_html_e('stat is not activated or PDO not inited', 'woocommerce-products-filter');
}
exit;
}

Quote from stefsterNYC on October 6, 2021, 11:40

I added the URL in the private data section. Not sure if you can see it. Thanks.

Quote from Pablo Borysenco on October 6, 2021, 12:08

Hello

Have you adjusted the statistics?

if you don't need statistics, disable this extension

 

Quote from stefsterNYC on October 6, 2021, 15:00

I have no idea what you're referring to. This isn't something I work in everyday. The client likes your plugin and so ee stepped in. But we don't know your plugin at all.

Quote from stefsterNYC on October 7, 2021, 03:52

So I was able to figure out what you were referring to, disabled it and that didn't do anything.

Quote from Pablo Borysenco on October 7, 2021, 11:56

Hello

not sure if this is possible

Did you do the same? - https://share.pluginus.net/image/i20211007125558.png

Quote from stefsterNYC on October 7, 2021, 11:58

Yes I covered all the standard troubleshooting issues and it comes down to it being in Ajax within the plug-in as I stated earlier with that error notice.

 

I also pasted a code snippet above. Did you see that?

Quote from Pablo Borysenco on October 7, 2021, 12:10

I saw everything perfectly! And I will ask you again, because you didn’t answer - Did you do the same? - https://share.pluginus.net/image/i20211007125558.png

Quote from stefsterNYC on October 7, 2021, 12:11

Did you not see me say Yes right above?

Quote from Pablo Borysenco on October 7, 2021, 12:50

Ok  paste  wp-admin  access - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png  - I will  check  it

Quote from stefsterNYC on October 7, 2021, 18:54

Sorry, can't do that. Client won't allow anyone else in their site. We're just reaching out to see if there's anyway we can alter that script we added above to fix it. Not looking for you to investigate what we already have done. Obviously we're not aware of your features and options and all that, but if you're not able to assist from there then we get it. We're all 25+ year full stack devs looking here. We're capable, but we don't know your plugin.

Quote from Pablo Borysenco on October 8, 2021, 12:44

hello

Please drop  me  screenshots  of the  plugin  settings

If you are a developer, I will explain in more detail:

When you turned off the statistics extension (as I described earlier). The class with this code ( https://c2n.me/4dAYunW.png )is not connected at all. Naturally, this text cannot appear.

And just following the logic, I assume that you made a mistake and did not disable this extension.

Quote from stefsterNYC on October 8, 2021, 14:37

Added a URL to the private section.

Quote from Pablo Borysenco on October 8, 2021, 15:27

Thank  you for  info!

This is of course very strange. In any case, this error cannot affect the search results.  As I understand it, the problem is that there are no products on the custom page

What I see on your client's page: there is no template for displaying results. Please  paste  a  shortcode  [woof_products] on this  page

 

Quote from stefsterNYC on October 8, 2021, 15:40

I'm pretty sure that shortcode is there already. We never changed any of their pages. We just upgraded them from 5 years of not upgrading.

Screenshot

 

Quote from stefsterNYC on October 8, 2021, 17:27

I have it working now. Thanks for your help

Quote from Pablo Borysenco on October 11, 2021, 11:43

Hello

Welcome;)