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Settings are not updating.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
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Hi, I need your help with the updating of the settings, I already deactivated the rest of the plugins but the error still exist.

"Uncaught ReferenceError: woof_ext_custom is not defined" that is the error on the console.

Please let me know if you need more information.

 

 

To be specific, When I try to save the settings on the product filter, the settings are not taking effect, it always go back to the default settings. I hope you can help me with this problem.

Hello

What plugin version number  are  you using?

Version 3.3.3

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

Read  this - https://products-filter.com/lot-taxonomies-settings-page-save-options-doesn-works

Hi,

I already updated the license key on the field. So basically I already tried updating specified values on my php.ini file. But still the error still persist. I cannot update the settings. I turned on the wp debug and found this error when I saved. Please see details below. Please let me know what you need in order to fix this.

: Passing null to parameter #1 ($filename) of type string is deprecated in /var/www/estore/wp-content/plugins/woocommerce-products-filter/index.php on line 376

Please  drop me  wp-admin + FTP access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I  will check  it

Hi,

I already added admin and sftp access to detail box. Let me know if you  need more information.

Hello

Unfortunately FTP access is not working.

Hi,

Have you tried accessing it using SFTP connection? Our hosting manager only provide the access via sftp. Please let me know if that works. As it works on our end. Thank you very much.

hello

Please  do a test

Wow that works like a charm. May I know what is causing the issue?

If you can share how you fixed it as I am trying to install it on our local development server.

I imported the site to the localhost we are using xampp by the way but the fix you applied are gone. Do you have specific advice so that I can make your fix work on our local server as well.

Hello

In  file - wp-content\plugins\woocommerce-products-filter\index.php - I  changed  this  code - https://share.pluginus.net/image/i20230630130750.png

Hi,

So have implemented the changes you mentioned to my localhost installation but cannot update the settings on my localhost.

My url is https://localhost/project-c/, If you have any idea how to fix this one as well.

By the way since you apply the changes on the plugin. Will this fix be gone once we update the plugin?

Hello

Please check the browser console, do you have any errors on the local site?

Will this fix be gone once we update the plugin? - No. This fix will be included in the next release.

Hi Pablo,

Yes I got error on the console. Please link for the screenshot.

https://drive.google.com/file/d/1iLN4s-G1_VCjDeNIvXufLkgUjsRfamOe/view?usp=sharing

Hello

Ok Try in file  -\wp-content\plugins\woocommerce-products-filter\js\plugin_options.js - delete this code - https://share.pluginus.net/image/i20230704122736.png

Clear all cache and do a test

Hi Pablo,

I have  cleared the cache, the first error is gone but it now shows the next function as error. And still the settings are not updating as well. Please refer to the link for the screenshot of the error.

 

https://drive.google.com/file/d/1tUtzSQ1DdChwBB84wlsyUMZhToT_ledm/view?usp=sharing

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