Settings are not updating.
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from itsupport_northtrend on June 22, 2023, 03:17Hi, I need your help with the updating of the settings, I already deactivated the rest of the plugins but the error still exist.
"Uncaught ReferenceError: woof_ext_custom is not defined" that is the error on the console.
Please let me know if you need more information.
Hi, I need your help with the updating of the settings, I already deactivated the rest of the plugins but the error still exist.
"Uncaught ReferenceError: woof_ext_custom is not defined" that is the error on the console.
Please let me know if you need more information.
Quote from itsupport_northtrend on June 22, 2023, 09:03To be specific, When I try to save the settings on the product filter, the settings are not taking effect, it always go back to the default settings. I hope you can help me with this problem.
To be specific, When I try to save the settings on the product filter, the settings are not taking effect, it always go back to the default settings. I hope you can help me with this problem.
Quote from Pablo Borysenco on June 22, 2023, 11:07Hello
What plugin version number are you using?
Hello
What plugin version number are you using?
Quote from itsupport_northtrend on June 22, 2023, 11:09Version 3.3.3
Version 3.3.3
Quote from Pablo Borysenco on June 22, 2023, 11:29Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Read this - https://products-filter.com/lot-taxonomies-settings-page-save-options-doesn-works
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Read this - https://products-filter.com/lot-taxonomies-settings-page-save-options-doesn-works
Quote from itsupport_northtrend on June 23, 2023, 09:15Hi,
I already updated the license key on the field. So basically I already tried updating specified values on my php.ini file. But still the error still persist. I cannot update the settings. I turned on the wp debug and found this error when I saved. Please see details below. Please let me know what you need in order to fix this.
: Passing null to parameter #1 ($filename) of type string is deprecated in /var/www/estore/wp-content/plugins/woocommerce-products-filter/index.php on line 376
Hi,
I already updated the license key on the field. So basically I already tried updating specified values on my php.ini file. But still the error still persist. I cannot update the settings. I turned on the wp debug and found this error when I saved. Please see details below. Please let me know what you need in order to fix this.
: Passing null to parameter #1 ($filename) of type string is deprecated in /var/www/estore/wp-content/plugins/woocommerce-products-filter/index.php on line 376
Quote from Pablo Borysenco on June 23, 2023, 12:35Please drop me wp-admin + FTP access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I will check it
Please drop me wp-admin + FTP access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I will check it
Quote from itsupport_northtrend on June 27, 2023, 04:32Hi,
I already added admin and sftp access to detail box. Let me know if you need more information.
Hi,
I already added admin and sftp access to detail box. Let me know if you need more information.
Quote from Pablo Borysenco on June 27, 2023, 11:33Hello
Unfortunately FTP access is not working.
Hello
Unfortunately FTP access is not working.
Quote from itsupport_northtrend on June 29, 2023, 02:15Hi,
Have you tried accessing it using SFTP connection? Our hosting manager only provide the access via sftp. Please let me know if that works. As it works on our end. Thank you very much.
Hi,
Have you tried accessing it using SFTP connection? Our hosting manager only provide the access via sftp. Please let me know if that works. As it works on our end. Thank you very much.
Quote from Pablo Borysenco on June 29, 2023, 16:39hello
Please do a test
hello
Please do a test
Quote from itsupport_northtrend on June 30, 2023, 01:57Wow that works like a charm. May I know what is causing the issue?
Wow that works like a charm. May I know what is causing the issue?
Quote from itsupport_northtrend on June 30, 2023, 04:00If you can share how you fixed it as I am trying to install it on our local development server.
If you can share how you fixed it as I am trying to install it on our local development server.
Quote from itsupport_northtrend on June 30, 2023, 04:56I imported the site to the localhost we are using xampp by the way but the fix you applied are gone. Do you have specific advice so that I can make your fix work on our local server as well.
I imported the site to the localhost we are using xampp by the way but the fix you applied are gone. Do you have specific advice so that I can make your fix work on our local server as well.
Quote from Pablo Borysenco on June 30, 2023, 12:09Hello
In file - wp-content\plugins\woocommerce-products-filter\index.php - I changed this code - https://share.pluginus.net/image/i20230630130750.png
Hello
In file - wp-content\plugins\woocommerce-products-filter\index.php - I changed this code - https://share.pluginus.net/image/i20230630130750.png
Quote from itsupport_northtrend on July 1, 2023, 02:33Hi,
So have implemented the changes you mentioned to my localhost installation but cannot update the settings on my localhost.
My url is https://localhost/project-c/, If you have any idea how to fix this one as well.
By the way since you apply the changes on the plugin. Will this fix be gone once we update the plugin?
Hi,
So have implemented the changes you mentioned to my localhost installation but cannot update the settings on my localhost.
My url is https://localhost/project-c/, If you have any idea how to fix this one as well.
By the way since you apply the changes on the plugin. Will this fix be gone once we update the plugin?
Quote from Pablo Borysenco on July 3, 2023, 11:59Hello
Please check the browser console, do you have any errors on the local site?
Will this fix be gone once we update the plugin? - No. This fix will be included in the next release.
Hello
Please check the browser console, do you have any errors on the local site?
Will this fix be gone once we update the plugin? - No. This fix will be included in the next release.
Quote from itsupport_northtrend on July 4, 2023, 02:31Hi Pablo,
Yes I got error on the console. Please link for the screenshot.
https://drive.google.com/file/d/1iLN4s-G1_VCjDeNIvXufLkgUjsRfamOe/view?usp=sharing
Hi Pablo,
Yes I got error on the console. Please link for the screenshot.
https://drive.google.com/file/d/1iLN4s-G1_VCjDeNIvXufLkgUjsRfamOe/view?usp=sharing
Quote from Pablo Borysenco on July 4, 2023, 11:28Hello
Ok Try in file -\wp-content\plugins\woocommerce-products-filter\js\plugin_options.js - delete this code - https://share.pluginus.net/image/i20230704122736.png
Clear all cache and do a test
Hello
Ok Try in file -\wp-content\plugins\woocommerce-products-filter\js\plugin_options.js - delete this code - https://share.pluginus.net/image/i20230704122736.png
Clear all cache and do a test
Quote from itsupport_northtrend on July 5, 2023, 04:12Hi Pablo,
I have cleared the cache, the first error is gone but it now shows the next function as error. And still the settings are not updating as well. Please refer to the link for the screenshot of the error.
https://drive.google.com/file/d/1tUtzSQ1DdChwBB84wlsyUMZhToT_ledm/view?usp=sharing
Hi Pablo,
I have cleared the cache, the first error is gone but it now shows the next function as error. And still the settings are not updating as well. Please refer to the link for the screenshot of the error.
https://drive.google.com/file/d/1tUtzSQ1DdChwBB84wlsyUMZhToT_ledm/view?usp=sharing