PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Selected filters wont clear themselves after clicking on the x mark or deleting them using backspace.

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi! We are using the latest wordpress version and the latest version of your plugin.

The selected filters wont clear themselves after clicking on the x mark or deleting them using backspace. The page reloads and the filters are still applied.

Here's a gif

Ok, so I think I'm faster than premium support and already got this fixed. I turned off"automatic filter configuration" and now it works. Does this make any sense? I guess not.

Hello

"automatic filter configuration"   - Please describe in more detail what this option is.

Hi Pablo!

This is the option I meant:  https://ibb.co/y606Czd

I had to turn this ON since the filter would work erratically on chrome desktop / mobile. Sometimes it will load, sometimes it won't load. This option seems to fix that, but breaks how the filters in the widget work.

What could be going on?

Hello

This option automatically adds a filter above the list of products. If you are using a widget or shortcode to display the filter, you should disable this option. Multiple filters on the same page may conflict

Hello

One filter == 1 page, select for auto filter right option https://share.pluginus.net/image/i20230605204008.png - for example 'No for mobile', or vice versa

Appears/Disappears - reset all kinds of cache on the site