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Searching by Text and dynamic recount

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Pablo(@pablo-2)
17 Posts
Customers
June 24, 2021, 03:47

When I use normal filters, all the others works correctly and they hide when the category or filter has not products.

But when I use the"Searching by Text" option, I can't make the dynamic recount  works properly.

Filtering by text works OK in the shop page, but not in the dynamic recount  of the other filters.

There is any way to solve it?

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 24, 2021, 10:24

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  exact  link to the  issue

#2
Pablo(@pablo-2)
17 PostsTopic Author
Customers
June 24, 2021, 14:40

Ready! Al the info in the hidden sector.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 25, 2021, 12:15

Hello

Ok!  I got  this  error

It looks like this is a caching issue - https://share.pluginus.net/image/i20210625131429.png

Can  you  drop  me  FTP access ( https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png ) I  will check  it

#4
Pablo(@pablo-2)
17 PostsTopic Author
Customers
June 25, 2021, 14:20

Ready.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 28, 2021, 17:17

Hello

Please  do a test

#6
Pablo(@pablo-2)
17 PostsTopic Author
Customers
June 29, 2021, 01:03

Yeah! Its working thanks.

Another thing.. Can I use Tubo Mode in my site? It will work?

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 29, 2021, 10:41

hello

I think yes. I have not noticed anything that can cause problems with turbo mode.

But maybe the current theme is not compatible with ajax mode. Try to make a test

 

#8
Pablo(@pablo-2)
17 PostsTopic Author
Customers
June 30, 2021, 16:05

Normal: https://pasteboard.co/K90L5LD.png

https://eldesa.com.ar/categoria-producto/iluminacion/

 

Different: https://pasteboard.co/K90M0uO.png

https://eldesa.com.ar/categoria-producto/iluminacion/

Im not sure why they are different, because they must be the same.

#9
Pablo(@pablo-2)
17 PostsTopic Author
Customers
June 30, 2021, 16:13

Ive notice that the problem is when clicking in here:

https://pasteboard.co/K90PGke.png

Not entering by URL

#10
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 1, 2021, 11:49

Hello Pablo

This is due to the ajax functionality of the current theme.

After ajax request the sidebar is redrawn but JS scripts are not initialized

Please  disable  ajax  functions  on  this  theme

 

#11
Pablo(@pablo-2)
17 PostsTopic Author
Customers
July 1, 2021, 22:03

Desactivating AJAX, now is correct.

Now Ive notice another thing:

Normal: https://pasteboard.co/K9cuYZQ.png

https://eldesa.com.ar/categoria-producto/iluminacion/artefactos/

----

Problem: The breadcrumb is not correct after applying any filter (ej Marca), it is showing that is the home of the shop, but it is no: https://pasteboard.co/K9cm1Fv.png

https://eldesa.com.ar/categoria-producto/iluminacion/artefactos/?productos=1&product_cat=artefactos&pa_marca=akai&really_curr_tax=70-product_cat

 

Last edited on July 1, 2021, 22:04 by Pablo · #12
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 2, 2021, 11:56

Hello

Try  this  option ->Advanced->Options- https://share.pluginus.net/image/i20210702125635.png

#13
Pablo(@pablo-2)
17 PostsTopic Author
Customers
July 2, 2021, 16:09

Now its OK, but im having another problem:

Im in the 1st Sub Category, but the herarchi menu is not showing the third one: https://paste.pics/c31e23bbb7d960d9c641faf906e64910

Another screenshot: https://paste.pics/33ebb06e857eeaefac04fd2e309cc725

Also is not working the dynamic filter, but in the options its all OK: https://paste.pics/bd29027f48982d514c21964cd4cf27e3

You can check this going here and filtering by subcategory: https://eldesa.com.ar/categoria-producto/electricidad/

Thanks!

#14
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 5, 2021, 12:30

Hello

This is a very logical behavior. On the category page, you can show ONLY products that belong to the category OR child category. It makes sense to show only child categories( of the current category ), because clicking on any other category will always give zero products   )

#15
Pablo(@pablo-2)
17 PostsTopic Author
Customers
July 6, 2021, 14:23

The problem is not the products, its the filters:

  1. Ej the dynamic filter is ON, and it shows only 3 products (which is correct) but Marcas is showing all of them. This happends after disableling swoof influence.

https://pasteboard.co/K9UCQb3.png

2) Also, as you can see in the breadcrum below, i have 2nd Subcategory (Electricidad (1st Category), Porteros y sonoros (1st Subcategory),Portero Multifamiliar (2nd Subcategry), but the herarchi filter only shows the 1st subcategory when I use the filter. https://pasteboard.co/K9UHk2P.png

 

#16
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
July 7, 2021, 12:47

Hello

Unfortunately, in this case, this option -Desactivar influencia swoof  -  will not work. And then the filtering result cannot be displayed on the archive page, the filter will use the shop  template

#17