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Search with Turkish letters not returning a result

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
fotokartshop(@fotokartshop)
8 Posts
Customers
September 10, 2023, 21:50

Hi,

When we enter a search query in product title with Turkish characters (ğ,ı,ş,ü,ö) BEAR Bulk Editor displays no results. Is there a way to fix this?

Regards,
Guray

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 11, 2023, 11:27

hello Guray

My test  - https://share.pluginus.net/image/i20230911122544.png

What plugin  version  number  are you  using?

#2
fotokartshop(@fotokartshop)
8 PostsTopic Author
Customers
September 11, 2023, 12:26

Hello Pablo,

Oh, I had expressed wrong. The problem is just for"İ" character, it's the caps for"i" in Turkish. Version v.2.1.3.3

Thanks.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 13, 2023, 09:21

Hello

Ok! Our developer will check it

#4
fotokartshop(@fotokartshop)
8 PostsTopic Author
Customers
October 6, 2023, 20:14

Hello,

I've updated to the new release (v.2.1.4) but the problem still keeps on. I have tested it again and the chars that we experience trouble are the CAPS Turkish ones. (İ,Ü,Ş,Ç,Ö)

Regards.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 9, 2023, 10:02

Hello

Unfortunately, this task was not included in this update. But this will be fixed in the next update

#6