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Search products is not working

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Henry(@henry)
13 Posts
Customers
November 17, 2020, 18:28

I have some small problems with the plugin. The website is offline, I can possibly create a login for you.

1.) The search function unfortunately shows no results, see also screenshots. If I use the short code of Quick search and place then the search function does work.

2.) When I start searching on SKU I get to see a completely different layout. See screenshot.

3. If I press reset then I don't get to see the shop but it refers to this link: https://dekbedovertrek-voordeel.nl/shop/?swoof=1 instead of https://dekbedovertrek-voordeel.nl/shop/. [...]

 

I hope you can help me
Kind regards
Henry


#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 18, 2020, 12:59

Hello

Please use search by SKU in  text  search and  check  options - https://c2n.me/49RWT2c.png

If  no  luck  - drop me  wp-admin access - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png

#2
Henry(@henry)
13 PostsTopic Author
Customers
November 18, 2020, 13:16

I have tried it but it doesn't work.
See private data to login, thanks!

Kind Regards Henry

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 19, 2020, 11:59

Hello Henry

Please  add FTP  access

Any search gives me this result - https://c2n.me/49SPU4M.png

 

#4
Henry(@henry)
13 PostsTopic Author
Customers
November 19, 2020, 12:31

I have give you FTP access see private data.

Kind regards Henry

#5
Henry(@henry)
13 PostsTopic Author
Customers
November 20, 2020, 11:01

Hi there,

I've changed a few things so everything now works perfectly as it should. Thank you for your efforts.

 

Kind regards Henr

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 20, 2020, 14:29

Hello Henry

Great!  Welcome;)

#7