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search issue

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
laurentdune(@laurentdune)
3 Posts
Customers
May 30, 2023, 12:28

Hi,

i installed the woof products filter since more 1 year

i have an issue since some days

the search is OK on back office and not in front

for example

https://www.sci-services.ch/category-product/product-line/simply-eco2-line/

thank you

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 31, 2023, 10:41

Hello

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png

#2
laurentdune(@laurentdune)
3 PostsTopic Author
Customers
June 11, 2023, 11:52

where can i find my license key?

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 12, 2023, 12:06

Hello

To get  license  key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png

#4
laurentdune(@laurentdune)
3 PostsTopic Author
Customers
June 16, 2023, 15:45

Ok i pasted my licence key
do you have an answer to the issue
thank you

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 19, 2023, 10:44

Hello

Please  update  the  plugin  to latest version -  https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

Do  you  use  JS optimization(delayed file loading) ? Please  disable  it , clear  all cache, Ctrl+F5  and  do a test

If  no  luck  - drop  me  wp-admin access - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png

 

#6