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Search by text is not working
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
April 7, 2022, 13:30
Hi, I recently bought Woof to use it in my store. I included it as a widget. The search by category works very well however the search by text (the main reason why I buy the plugin) does not work correctly and always returns the same product.
I'm not using caching of any kind, the site is hosted on hostgator and the theme used is DIVI.
The store url is https://pelejaemfoco.com.br
Can you give me some help?
Thank you very much!
April 8, 2022, 11:26
Hello
Please drop me FTP access
Can I disable plugins/theme to test?
April 8, 2022, 12:52
Sure!
I did a full backup. You can test the will!
Thanks!April 11, 2022, 17:48
Hello
Please do a test
April 11, 2022, 18:48
Perfect! Was it a configuration thing?
Thank you very much!April 11, 2022, 21:39
Pablo, the search is working, but when I'm searching using two different parameters (text and category) simultaneously the layout is unconfigured. I use the DIVI template. Is this a template or plugin issue?
April 12, 2022, 17:09
Hello
Please contact your hosting support. Ask if they use any optimization for database queries(WP_Query)