Search by text does not work
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Dear WOOF-Support team,
I kindly ask you to fix the following issue that I am facing on my website:
The search by text doesn't function and product names are not recognized by the filter plugin. Thus, search results are always negative although product names are typed correctly.
Your help is highly appreciated.
Kind regards
Hello Masih
It looks like a conflict with a third-party software.
Even standard search does not work on this site - https://c2n.me/45ApudA.png
Please try to disable all plugins except woo+woof and do test
Hello Pablo,
many thanks for your reply and for your support.
I have identified a third party plugin that causes a conflict. I kindly ask for your help in order to eleminate this issue. Please reply to my request in the private data area for this topic. Many thanks in advance.
Kind regards,
Masih
Hello Masih
You can drop link to the free version - https://wordpress.org/plugins/woocommerce-products-filter/ This plugin has the same code and is suitable for adaptation with third-party plugins.
Hi Pablo,
many thanks for you reply. I informed the plugin provider.
I am also facing the following issue and kindly ask for your help. I am trying to transalte the text"orderby: popularity" , "orderby: ratings" , etc. that appears when standard WooCommerce filter on the shop page is applied : https://share.getcloudapp.com/Koue8Je9.
Where can I find the string containing the source text?
Your help is highly appreciated.
Kind regards,
Masih
Hello Masih
You can translate this with a standard plugin. Example: https://wordpress.org/plugins/loco-translate/
These strings - \wp-content\plugins\woocommerce-products-filter\index.php - https://c2n.me/45EZEXx.png
Hello Pablo,
many thanks for your support.
I am using the loco translate plugin but somehow it cannot find the source text. The reason for that might be, as the plugin indicates, that some data can't be synchronized and thus are not available for translation. https://share.getcloudapp.com/X6uDGZql
Kind regards,
Masih
Hello Masih
You can add these strings to .po .mo files OR re-scan plugin to get new .po .mo files - https://www.icanlocalize.com/tools/php_scanner
Hi Pablo,
thank you for your reply.
Regarding the translation issue : thanks a lot, I will try the workarounds that you suggest.
As for the search by text function issue : please find a response from the plugin's provider in the private data section.
Many thanks for your time and consideration.
Kind regards,
Masih
Hello Masih
OK! Try in file - wp-content\plugins\woocommerce-products-filter\ext\by_text\index.php add code - wp_post. - https://c2n.me/45Iri1W.png
