Search by text always goes back to first search
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
we are currently having the problem that, if we search by text it works the first time.
But every search after that just gives you the first search result again.
Sometimes it also just does nothing.
First, we thought it was a Caching problem, but we deactivated out Caching Plugin and the error was still there.
Thanks in advance.
Gerry
we also tried deactivating all plugins but that didn't help
Hello Gerry
Please drop me exact link to the issue
Please check a cache on server side
Hello Pablo,
we already checked the server cache and that also doesn't seems to be the problem.
The link is in the private data field.
You search with the field"Produktsuche".
The first search result should be normal and after that, you will always get the same result or something completely random it seems.
Hello Gerry
It looks like it's a template problem
Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png and wp-admin access - https://c2n.me/42BAoj4.png
Can I disable plugins/theme to test?
Hello Pablo,
I put the login and license in the hidden fields
shop.bembe.de is part of a multisite, please only work on shop.bembe.de and not the network level.
Please inform us of any changes you make to the backend settings.
We would prefer if no plugins were deactivated and the theme wasn't switched, it still is a live shop after all.
If it is really necessary to deactivate plugins, please tell me which one, so I can check if they are vital for the website.
Hello Pablo,
sorry, but this takes too long.
I added the standard woocommerce search field widget on top of the products filter and remove WOOFs search field.
This works but it sadly doesn't show similar products via AJAX like the WOOF search field.
We don't require further assistance for now.
king regards
Gerry
Hello Gerry
Ok! Write to me if the problem appears
To test you can create custom page with shortcodes
[woof_text_filter][woof_products] - and do a test the text search