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Search by Price not displaying all options

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

I have a site bcclark.com that uses the WOOF Product Filter and since updating to the latest version my Search by Price filter won't display all of the price ranges entered under Drop-down OR radio price filter ranges. I have 0-500,500-1000,1000-2500,2500-5000,5000-7500,7500-10000,10000-25000,25000-i entered as options. It only displays the first 2 options in my list. I tried clearing my options and adding different ones and no matter what it lumps all product over $1000 into whatever option stops there. You can view this on https://bcclark.com/product-category/jewelry/.

If I use one of the sliders it correctly sees all the prices but I need the radio/dropdown option to work for this website. Please advise.

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin access - https://share.pluginus.net/image/i20210618130637.png

Update  the  plugin to latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

I updated to latest version of plugin and still the same issue. I've added login info the the private data area for the staging site that replicates the issue for you to look at.

Hello

Ok! I got  it. Please add FTP access

I need an email address to add you as a collaborator on my hosting account. You will receive an email to set up your own access once I add you.

Hello

I added  my email on private  data

You have been added as a collaborator on our hosting account. Please see note in private data about what folder to access  through FTP for the staging site.

Hello

You have been added as a collaborator on our hosting account  - ok! hosting panel link?

There isn't a link. You use the username and password you set up with the hosting company to access the files through sftp. You should have received an email when I added the email you gave me as a collaborator on the project.

https://getflywheel.com/wordpress-support/accessing-your-site-via-sftp/

Hello

Please  do a test