PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Search a keyword in search Area, shows all filters

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

When ever I try to search for a keyword in search area that is not a product, the category page shows all the possible filters rather than the filters of the products in search. There is an option to hide the empty terms, but it is not working.

On this second screenshot the filters shown are not compatible with the list of products show in results. There no way a bosch return result can have screen inches.

When I select the filter shown with the inches furthermore the results are not valid

 

 

The website in question is http://www.kountisae.gr

We are using woof ver 2.2.6.4.

 

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Update  the  plugin  to latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

Done. I already have the latest version of woof and wordpress

Hello

I see what version of the plugin you are using and for this reason I asked you to update the plugin

You are 100% using the old version of  the  plugin. So  please - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato

Incorrect token permissions, please generate another token or fix the permissions on the existing token.

Please ensure only the following permissions are enabled:

  1. View and search Envato sites
  2. Download your purchased items
  3. List purchases you've made

it shows this message somehow. i followed your instructions but this message continues.  I need this asap

My OAuth Personal Token has been verified but that didn't change anything. I only get the install option on the plugin but I want to update it as indicated.

Hello

Ok!  Delete  the  old  version and  install   the new  version. All settings  will be  saved

OK. nothing has changed, my filter's are gone.

when i enable the turbo mode the filters are showing but not all and not for long, for like 20 minutes.(example: i have the attribute height in some products but its now showing all the options).

plz its been almost a week and i dont have a solution. i have 3k products inside.

 

 

Hello

Update search file in turbo mode or turn it off.  and  do a test

if  no  luck  drop  me   wp-admin access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

https://c2n.me/4hQirtA.jpg  - it looks like the current theme is incompatible with ajax mode

plz its been almost a week and i dont have a solution - It doesn't depend on me, I asked you to update the plugin a week ago in my first message

I have just gave you access to the website, because I have not managed to solve it my self.

Looking forward for an answer on that one.

Thanks

Hello

Can I disable plugins/theme  to  test?

Please  add  FTP access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png