Search a keyword in search Area, shows all filters
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from Dimitris on February 8, 2023, 10:33When ever I try to search for a keyword in search area that is not a product, the category page shows all the possible filters rather than the filters of the products in search. There is an option to hide the empty terms, but it is not working.
On this second screenshot the filters shown are not compatible with the list of products show in results. There no way a bosch return result can have screen inches.
When I select the filter shown with the inches furthermore the results are not valid
The website in question is www.kountisae.gr
We are using woof ver 2.2.6.4.
When ever I try to search for a keyword in search area that is not a product, the category page shows all the possible filters rather than the filters of the products in search. There is an option to hide the empty terms, but it is not working.

On this second screenshot the filters shown are not compatible with the list of products show in results. There no way a bosch return result can have screen inches.

When I select the filter shown with the inches furthermore the results are not valid

The website in question is http://www.kountisae.gr
We are using woof ver 2.2.6.4.
Quote from Pablo Borysenco on February 8, 2023, 12:29Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Quote from Dimitris on February 8, 2023, 13:13Done. I already have the latest version of woof and wordpress
Done. I already have the latest version of woof and wordpress
Quote from Pablo Borysenco on February 9, 2023, 15:41Hello
I see what version of the plugin you are using and for this reason I asked you to update the plugin
You are 100% using the old version of the plugin. So please - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Hello
I see what version of the plugin you are using and for this reason I asked you to update the plugin
You are 100% using the old version of the plugin. So please - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Quote from Dimitris on February 10, 2023, 13:24Incorrect token permissions, please generate another token or fix the permissions on the existing token.
Please ensure only the following permissions are enabled:
- View and search Envato sites
- Download your purchased items
- List purchases you've made
it shows this message somehow. i followed your instructions but this message continues. I need this asap
Incorrect token permissions, please generate another token or fix the permissions on the existing token.
Please ensure only the following permissions are enabled:
- View and search Envato sites
- Download your purchased items
- List purchases you've made
it shows this message somehow. i followed your instructions but this message continues. I need this asap
Quote from Dimitris on February 10, 2023, 16:47My OAuth Personal Token has been verified but that didn't change anything. I only get the install option on the plugin but I want to update it as indicated.
My OAuth Personal Token has been verified but that didn't change anything. I only get the install option on the plugin but I want to update it as indicated.
Quote from Pablo Borysenco on February 13, 2023, 12:41Hello
Ok! Delete the old version and install the new version. All settings will be saved
Hello
Ok! Delete the old version and install the new version. All settings will be saved
Quote from Dimitris on February 14, 2023, 14:19OK. nothing has changed, my filter's are gone.
when i enable the turbo mode the filters are showing but not all and not for long, for like 20 minutes.(example: i have the attribute height in some products but its now showing all the options).
plz its been almost a week and i dont have a solution. i have 3k products inside.
OK. nothing has changed, my filter's are gone.
when i enable the turbo mode the filters are showing but not all and not for long, for like 20 minutes.(example: i have the attribute height in some products but its now showing all the options).
plz its been almost a week and i dont have a solution. i have 3k products inside.
Quote from Pablo Borysenco on February 15, 2023, 13:21Hello
Update search file in turbo mode or turn it off. and do a test
if no luck drop me wp-admin access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png
https://c2n.me/4hQirtA.jpg - it looks like the current theme is incompatible with ajax mode
plz its been almost a week and i dont have a solution - It doesn't depend on me, I asked you to update the plugin a week ago in my first message
Hello
Update search file in turbo mode or turn it off. and do a test
if no luck drop me wp-admin access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png
https://c2n.me/4hQirtA.jpg - it looks like the current theme is incompatible with ajax mode
plz its been almost a week and i dont have a solution - It doesn't depend on me, I asked you to update the plugin a week ago in my first message
Quote from Dimitris on February 16, 2023, 15:43I have just gave you access to the website, because I have not managed to solve it my self.
Looking forward for an answer on that one.
Thanks
I have just gave you access to the website, because I have not managed to solve it my self.
Looking forward for an answer on that one.
Thanks
Quote from Pablo Borysenco on February 17, 2023, 13:46Hello
Can I disable plugins/theme to test?
Please add FTP access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png
Hello
Can I disable plugins/theme to test?
Please add FTP access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png