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Review count is zero - rating will duplicated though

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Hi there. As my topic describes already, I have the issue that every time I duplicate a product which has reviews, the rating will be duplicated too, but the reviews aren't visible anymore. Can you help here?

Best
Martin

Hello Martin

oK! What's the best? do not clone rating or copy reviews

In the best case, nothing of these two things would be duplicated. The thing is that the rating stars from the duplicated product are visible on the new product, but no review is visible, so this is a really strange behavior. But overall I don't want to duplicate these things - just a new product without ratings or reviews.

Hello

Ok! I will write to you as soon as we find a solution

Hello Martin

IĀ  didĀ  theĀ  test - but I cannot repeat the error. Our plugin does not duplicate ratings

But you canĀ  inĀ  file - \wp-content\plugins\woocommerce-bulk-editor\index.php - addĀ  code - https://c2n.me/4aBegMW.png

//delete rating
delete_post_meta($duplicate->get_id(),"_wc_average_rating");

andĀ  do a test

I will test it thanks so far...

Hello

Welcome;)