Reset filter & missing translations
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from laolaweb on January 13, 2025, 15:28Hello,
thanks for this plugin, which has already helped us well with other projects.
I have asked this on the wp.org forum first but was redirected to this one here.
I am working on a new project and encounter 2 problems:
a) Removing a single filter
If you call up the URL https://webdev.allectra.com/product-category/l1-viewports/, you will see an English category. Select any value for “Viewport Material”. The page reloads and it is filtered – so far ok. But now I want to remove the selected filter from the select field. I click on the X in front of the selected value. The page reloads – and filtering continues. The filter is not removed here.How can this be optimized?
SOLVED by changing the style of the multidropdown from “SelectWoo” to “Chosen”.
b) Translations of properties are not loaded
If you call up the URL https://webdev.allectra.com/product-category/l1-viewports/, you can switch to German at the top right. There you can now also see the fields, but their names (the labels of the properties) are not displayed translated. However, they are all translated, as you can see on a product detail page, for example. I did not use custom taxonomy labels.How can this be solved?
Note: we use Polylang for translation here.
Many thanks in advance
Greetings from Germany 🙂
Hello,
thanks for this plugin, which has already helped us well with other projects.
I have asked this on the wp.org forum first but was redirected to this one here.
I am working on a new project and encounter 2 problems:
a) Removing a single filter
If you call up the URL https://webdev.allectra.com/product-category/l1-viewports/, you will see an English category. Select any value for “Viewport Material”. The page reloads and it is filtered – so far ok. But now I want to remove the selected filter from the select field. I click on the X in front of the selected value. The page reloads – and filtering continues. The filter is not removed here.
How can this be optimized?
SOLVED by changing the style of the multidropdown from “SelectWoo” to “Chosen”.
b) Translations of properties are not loaded
If you call up the URL https://webdev.allectra.com/product-category/l1-viewports/, you can switch to German at the top right. There you can now also see the fields, but their names (the labels of the properties) are not displayed translated. However, they are all translated, as you can see on a product detail page, for example. I did not use custom taxonomy labels.
How can this be solved?
Note: we use Polylang for translation here.
Many thanks in advance
Greetings from Germany 🙂
Quote from Pablo Borysenco on January 14, 2025, 10:30Hello
Please drop me wp-admin+ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
Can I disable plugins to test
Hello
Please drop me wp-admin+ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png
Can I disable plugins to test
Quote from laolaweb on January 16, 2025, 11:18Hi,
I have set up a copy of the project where the problem can also be reproduced. On the copy I have deactivated all plugins except Husky + WooCommerce + Polylang. The theme is now Storefront.
If you now call up a German category (https://allectra.laolaweb.com/de/product-category/l1-brand-de/), you will see the icon for filtering and then the English-language names for the attributes. If you look into a product, however, you will see the German-language attributes (https://allectra.laolaweb.com/de/shop/515-gv-c100-2/), so they are there.
It would be great if you could find an explanation for this :)
Hi,
I have set up a copy of the project where the problem can also be reproduced. On the copy I have deactivated all plugins except Husky + WooCommerce + Polylang. The theme is now Storefront.
If you now call up a German category (https://allectra.laolaweb.com/de/product-category/l1-brand-de/), you will see the icon for filtering and then the English-language names for the attributes. If you look into a product, however, you will see the German-language attributes (https://allectra.laolaweb.com/de/shop/515-gv-c100-2/), so they are there.
It would be great if you could find an explanation for this :)
Quote from Pablo Borysenco on January 16, 2025, 12:13Hello
My test - https://c2n.me/4m8y1WQ - It looks like you didn't translate the attribute names.
Hello
My test - https://c2n.me/4m8y1WQ - It looks like you didn't translate the attribute names.
Quote from laolaweb on January 16, 2025, 12:16Yes, they are. They are also displayed in the product details in the frontend. This is also set via Polylang. They can also be seen in the database, saved in Polylang format. I cannot say why they are not visible in the backend. Any idea what could be wrong with Polylang?
Yes, they are. They are also displayed in the product details in the frontend. This is also set via Polylang. They can also be seen in the database, saved in Polylang format. I cannot say why they are not visible in the backend. Any idea what could be wrong with Polylang?
Quote from Pablo Borysenco on January 16, 2025, 13:12Hello
My plugin uses a standard function to get the attribute name. If a third-party plugin does not work with the standard wordpress functionality, there is nothing we can do on our end.
I can suggest an alternative way. Try to use custom taxonomy label - https://share.pluginus.net/image/i20250116131040.png and translate this ( https://share.pluginus.net/image/i20250116131153.png ) - https://products-filter.com/working-with-wpml
result - https://share.pluginus.net/image/i20250116131230.png
de_DE_formal:Anti-Reflex Coating Wavelength^test translate De
Hello
My plugin uses a standard function to get the attribute name. If a third-party plugin does not work with the standard wordpress functionality, there is nothing we can do on our end.
I can suggest an alternative way. Try to use custom taxonomy label - https://share.pluginus.net/image/i20250116131040.png and translate this ( https://share.pluginus.net/image/i20250116131153.png ) - https://products-filter.com/working-with-wpml
result - https://share.pluginus.net/image/i20250116131230.png
de_DE_formal:Anti-Reflex Coating Wavelength^test translate De