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Reset button doesn't work

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
AttilaS(@attilas)
8 Posts
Customers
October 23, 2019, 13:11

Hi there,

I use plugin latest version but the reset button doesn't work.  I think the plugin is set up properly.

Thanks, Attila

Spoiler

 

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 24, 2019, 12:11

Hello

Please  drop me  exact  link to  the  issue

#2
AttilaS(@attilas)
8 PostsTopic Author
Customers
October 24, 2019, 12:21

Hello,

it's a non-public (private) webshop. I gave it access.

Thanks, Attila

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 25, 2019, 11:12

Hello Attila

Please check  your access - https://c2n.me/44grBPM.png

#4
AttilaS(@attilas)
8 PostsTopic Author
Customers
October 25, 2019, 11:37

Hello Pablo,

try it again! Now it's working.

Thanks,

Attila

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 25, 2019, 11:52

Hello Attila

Please update  plugin  to   latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/

latest  version  is  - 2.2.3

#6
AttilaS(@attilas)
8 PostsTopic Author
Customers
October 29, 2019, 23:45

Hello Pablo,

I updated the plugin then deleted and reinstalled but the delete button does not work.

Attila

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 30, 2019, 14:08

Hello Attila

Please update  plugin to latest  version. Latest  version is  2.2.3

#8
AttilaS(@attilas)
8 PostsTopic Author
Customers
October 30, 2019, 21:21

I updated the plugin but the reset button doesn't work

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 31, 2019, 13:40

Hello Attila

I  tested  it - https://c2n.me/44mDFHt

Please clear all cache

Last edited on October 31, 2019, 13:40 by Pablo Borysenco · #10
AttilaS(@attilas)
8 PostsTopic Author
Customers
October 31, 2019, 19:16

Hello Pablo,

restet button is ok. Thanks! :)

There is another problem. If I refresh page then all products from the site will disappear.

 

#11
AttilaS(@attilas)
8 PostsTopic Author
Customers
October 31, 2019, 19:55

Ps: If I used the filter and then refreshed the page

#12
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 1, 2019, 13:30

Hello

It looks like a conflict with the current theme

Try  in plugin settings->Advanced->Options- https://c2n.me/44nOlEv.png

#13
AttilaS(@attilas)
8 PostsTopic Author
Customers
November 1, 2019, 14:18

Thank you very much for your help!
It's working perfectly.

#14
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 4, 2019, 12:45

Hello

Welcome;)

#15