Reset button clears [woof_products taxonomies=XXX] params in Turbo Mode
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi there,
When using Turbo Mode, using the Reset filters button also seems to clear any taxonomies parameters in the [woof_products] shortcode!
For example, we have a music store that sells Recordings and Sheet Music. On the Sheet Music page, we use:
[woof taxonomies=product_cat:9 tax_only=pa_composer,pa_lyricist,pa_genre,pa_source,pa_instrument,pa_music_category,pa_music_type is_ajax=1 per_page=20] and [woof_products taxonomies=product_cat:9 custom_tpl=woof_tpls/content-sheet-music.php orderby=popularity is_ajax=1 per_page=20]
With Turbo Mode OFF, this works great (and Reset button is hidden when no filters are set). With Turbo Mode ON, searching and filtering works, but the Reset button is always visible (even when no filters are set), and clicking Reset also clears the taxonomies=product_cat:9 bit!
Any help would be appreciated! Thank you!
Hello
please drop me exact link to the issue
and paste wp-admin access - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png
Hey Pablo,
Thanks for your response. Login details and URLs are pasted into the private data area.
To quickly test the issue, visit https://wfm.roundhouse-designs.com/sheet-music, and click the 'Clear filters' button. This resets the product_cat I set in the shortcode (both [woof] and [woof_products]), and also breaks the filters and throws the following JS error:
Uncaught TypeError: Cannot read property 'split' of undefined in front.js?ver=2.2.4:1485
When doing this, if you compare the permalinks of the products return, you'll also see a number of products with the '/shop/recordings' prefix, none of which should appear in this list. This also happens when using the filters in Turbo Mode. For an example, choose the"Composers" filter and select"Peter Link," and you will see many products outside of the set product_cat appearing.
This all only happens in Turbo Mode.
Thanks again for your assistance!
Sorry, one more bit to add:
If you search, for example,"Peter Link" under the"Composers" filter (as described above), products outside the shortcode-set category appear. However if you reload the page AFTER this (with the URL auto-adjusted during filtering), the correct results appear right away on first load.
Thanks again.
Hello
OK! Got it
please add FTP access I research it
Added! Thanks!
Hello
Please check ftp access
Hey,
I just tried FTP and it works for me with the credentials provided -- what issue are you having, I can take a look and make sure it's working! Thanks!
Hello
I get an empty folder.
Hey,
We had a firewall port issue, sorry! Please make sure you're connecting in passive mode, and it should be ok now. Thanks again!
Hello
FTP is ok now
The developer is investigating this on Monday
Hello
please do a test
Hey,
This solves the problem of the categories changing after clicking the Reset button, but I'm still seeing a different result set and count than on the first page load. It seems adding the paged parameter to the URL string (https://wfm.roundhouse-designs.com/sheet-music?swoof=1&paged=1 for example, though when going to that URL the paged query param seems to be stripped before page load). On the initial page load, there are 2801 results, and after clicking Reset, the results go to 449 with no way to get back to the original 2801 except loading the page manually again.
Thank you again for your help.
Hello
Please recreate the product file - https://c2n.me/49SUl9W.png
Got it. Thank you for your help :)
Hello
Welcome;)