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RESET and SHOW MORE button is not working

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hello,

I have paid version of WOOF plugin installed on my site and couple of problems which I haven’t found solution yet on this forum or at https://ww.wp.xz.cn/support/plugin/woocommerce-products-filter/

- The RESET button shows in the sidebar, but is not working

- The SHOW MORE (sidebar) button doesn't expand or respond when clicked on

Would you be so kind to advise what can I do next?

Thank you.

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

Hello Pablo,

2 days ago I've inserted licence key and other credentials. Do you need me to add something else?

Have a nice day.

K

Hello

2 days ago I've inserted licence key and other credentials. - Unfortunately, there is no notification if the user changes private data. You should have sent a message like"Done!"

Drop  me  exact  link to the issue and  wp-admin access - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png

Hello Pablo,

thank you for your fast respond. I've added informations you've asked.

Have a nice day.

K

Hello Karolina

All  your  links - https://c2n.me/4aHoXrq.png

Hello Pablo,

I've checked displaying our website in Proxy server and you are right. GEO security is now turned off. All links seem to work. You still have to log in to see the site (Force Login Plugin). I gave you admin privileages and also added 3 pics and circled our problems.

Problem with button show more/zobrazit viac is on page https://eshop.zivotsbicyklom.sk/shop/ in the sidebar just under Výrobcovia / Značky. Clicking on button doesn’t show/load more brands.
See https://webstrankywebhosting.s3.amazonaws.com/help/show-more-bottom-sidebar.png

Reset/Zrusit vyber button is located in the sidebar on very bottom on any Product Category page. Like https://eshop.zivotsbicyklom.sk/kategoria/elektrobicykle/?swoof=1&subid=elektrobicykle&paged=1&min_price=10&max_price=4864&really_curr_tax=4454-product_cat , where price filter is applied.
See https://webstrankywebhosting.s3.amazonaws.com/help/price-filter-aplied-sidebar.png

Reset button doesn’t refresh the site, doesn’t get rid of used filter's parameters.
See https://webstrankywebhosting.s3.amazonaws.com/help/reset-button-sidebar.png

Thank you very much for your help.
Karolina

Hello Karolina

Please  update  plugin to latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/

Clear  all  cache and  do a  test/ I think everything will work correctly

Hello Pablo,

I just wanted to let you know, that you are the gem. Everything is working now.

Thank you for your help. Have a nice day.

Sincerely
Karolina

Hello Karolina

Thank  you  and  welcome;)