Regarding removing and reactivating the plugin
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hey there. This question may have already been asked, so I apologize in advance.
A long time ago, I installed your plugin on one of my domains. Later the site got infected, and I completely wiped it.
Today I tried to activate the plugin, but it says it’s already being used somewhere, so activation isn’t possible. I tried to find an account where I could manage the plugins, but I couldn’t find it.
What should I do?
Hello!
I think I understand the issue - you likely have the FREE version installed from WordPress.org, and you're trying to install the PRO (premium) version now.
Here's how to fix it:
Step 1: Remove the FREE version
- Go to WordPress Admin → Plugins
- Press Ctrl+F (or Cmd+F on Mac) and search for"HUSKY" or"WOOF"
- Find the plugin and click Deactivate then Delete
Step 2: Install PRO version
- Upload and install your premium version ZIP file
- Activate it
That's it! The PRO version will work without any activation codes.
Note: Our plugins don't use purchase code activation - if you purchased the PRO version, you simply install and use it directly.
Let me know if you need any help!
Also read: https://products-filter.com/i-just-bought-the-plugin-and-cant-install-it-error