Regarding removing and reactivating the plugin

🎄 Holiday Notice - Support Vacation 🎄

ATTENTION: From December 28, 2025 to January 6, 2026 our support team will be on vacation.

Important information:

• ❌ No ticket responses from December 28 to January 6
• ✅ Support will resume on January 7, 2026
• 📝 You can still submit tickets during vacation - they will be queued and answered starting January 7
• ⚠️ Urgent technical issues: Please check our documentation and codex first

🎅 Season's Greetings! 🎅

We want to thank all our amazing customers for your trust and support throughout 2025!
Merry Christmas and Happy New Year to you and your families! 🎉

We wish you:

• 🚀 Successful online stores
• 💰 Growing sales
• 😊 Happy customers
• 🎯 Achieved goals in 2026

Thank you for being with us! We appreciate every one of you and look forward to continuing our work together in the new year.

Rest, recharge, and see you in 2026!

Best regards,
PluginUs.Net Team

trasul(@trasul)

1 Post

Customers

December 19, 2025, 08:04

Quote from trasul on December 19, 2025, 08:04

Hey there. This question may have already been asked, so I apologize in advance.

A long time ago, I installed your plugin on one of my domains. Later the site got infected, and I completely wiped it.

Today I tried to activate the plugin, but it says it’s already being used somewhere, so activation isn’t possible. I tried to find an account where I could manage the plugins, but I couldn’t find it.

What should I do?

Hey there. This question may have already been asked, so I apologize in advance.

A long time ago, I installed your plugin on one of my domains. Later the site got infected, and I completely wiped it.

Today I tried to activate the plugin, but it says it’s already being used somewhere, so activation isn’t possible. I tried to find an account where I could manage the plugins, but I couldn’t find it.

What should I do?

#1

Alex Dovlatov(@alexdev)

455 Posts

December 19, 2025, 16:02

Quote from Alex Dovlatov on December 19, 2025, 16:02

Hello!

I think I understand the issue - you likely have the FREE version installed from WordPress.org, and you're trying to install the PRO (premium) version now.

Here's how to fix it:

Step 1: Remove the FREE version

1. Go to WordPress Admin → Plugins
2. Press Ctrl+F (or Cmd+F on Mac) and search for "HUSKY" or "WOOF"
3. Find the plugin and click Deactivate then Delete

Step 2: Install PRO version

1. Upload and install your premium version ZIP file
2. Activate it

That's it! The PRO version will work without any activation codes.

Note: Our plugins don't use purchase code activation - if you purchased the PRO version, you simply install and use it directly.

Let me know if you need any help!

Also read: https://products-filter.com/i-just-bought-the-plugin-and-cant-install-it-error

Hello!

I think I understand the issue - you likely have the FREE version installed from WordPress.org, and you're trying to install the PRO (premium) version now.

Here's how to fix it:

Step 1: Remove the FREE version

1. Go to WordPress Admin → Plugins
2. Press Ctrl+F (or Cmd+F on Mac) and search for"HUSKY" or"WOOF"
3. Find the plugin and click Deactivate then Delete

Step 2: Install PRO version

1. Upload and install your premium version ZIP file
2. Activate it

That's it! The PRO version will work without any activation codes.

Note: Our plugins don't use purchase code activation - if you purchased the PRO version, you simply install and use it directly.

Let me know if you need any help!

Also read: https://products-filter.com/i-just-bought-the-plugin-and-cant-install-it-error

#2