Range Filter
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
When I filter by price in the store, not all possible prices are at the top of the filter, but only the word"price range".
If I filter for another value - also with range - then all available values are at the top of the filter.
For example, I have the range Alcohol and if I enter a filter in this range, then all possible values are displayed at the top (e.g. 12.0 - 12.3 - 12.5 ,.....) I would like, however, that only the word"Alcohol" is displayed - as with the price.
Screenshot: https://www.dropbox.com/t/6Utq69uBuQt5RY9M
Hello
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Drop me exact link to the issue
Ok done
In this case, you need to customize the plugin code.
Displaying the name of the taxonomy is not a problem, the problem is resetting this taxonomy
I don't know anything about that.
Can you tell me how to do this? Or can you do that if I give them the access data?
That is basically with the filter for all stores unattractive for the visitors, if they get all the values at the one filter and the price filter only the word"price range" or? This is perhaps a general theme for your plugin. Would be nice if it would be consistent everywhere, even as I said with all other stores that use your plugin.
Hello
Unfortunately code customization is not included in support
If you have experience in programming, I can tell you how to do it.
if you have no experience in programming, you should hire a developer
There is a big difference between price slider and taxonomy slider. The price slider works with numbers and it is possible to create a range.
But the taxonomy slider works with strings. It is impossible to do mathematical operations with strings
But I understood you. I will pass this to the developer. Perhaps in the next version we will be able to do it in a more beautiful way.
okay, can we return the plugin then?
Unfortunately we can't use it like this.
We have partially 200 attributes for individual filters and they can not all be displayed above the products. That would look bad.
Hello
Unfortunately, this is not a reason for the refund.
That would look bad. - I understand you and have already passed your suggestion to the developers
Okay, that's very tough for me, of course.
Then I can't use the plugin because it just looks stupid and still have to pay it....
Actually we wanted to make the plugin the default plugin in our agency, but in this case we choose another one!
I can't make the customer wait until the developers have fixed it.
Hello
Support cannot decide to give or not to give the refund, I just said that your request may be denied.
To make the request - https://themeforest.net/refund_requests/new
because it just looks stupid - It depends on your settings.
I advise you to use meta data instead of taxonomies for the slider. This will be a more efficient and faster search for any filter plugin.