PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Quantity Cart Field Spinner Not Working Correctly

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

For some reason, the quantity box next to the Add to Cart button for both the WOOT and WOOT Upsells tables is not working correctly. If you try to increase the quantity, nothing happens. If you decrease the quantity you will get a random negative value. Looking at the code, it appears that the Input max value for each row in the table is set to a different negative number.

I have tested this with all plugins disabled except for WooCommerce, Elementor, and WOOT.

I will provide example pages showing this behavior in the private area.

Hello

It's a stock quantity problem.

Can you use positive values? - https://c2n.me/4fEyznz.png

Unfortunately no. Most of our products are built to order, so we need to allow backorders. We use negative stock quantities as part of our production system management process.

Hello

Understood! But unfortunately the plugin does not allow you to order more products than we have in stock(if  Manage stock enabled)

Can you  drop  me FTP? - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png  I will try  to fix  it

I have updated the access information to our production site and added the FTP login details to the private data box.

hello

Are you using cache on the server side? because my file changes are not reflected in front end

Yes, we are hosted by Kinsta which uses server caching which cannot be disabled on the production site. It can be cleared in Wordpress by clicking on the Clear Cache option at the top right side of the toolbar.

You can also add specific paths that will not be cached by going to the Kinsta Cache option on the top left menu.

Hello

It can be cleared in Wordpress by clicking on the Clear Cache  - of course I tried it

But it looks like my changes that I made yesterday - took effect. Please  do a test

Right. I forgot to mention that clearing the Kinsta cache can sometimes take a few moments to process. Normally development work would be done on the staging site (which has no caching), but at the moment another developer is doing work and I could not turn on any of the plugins.

I tested your changes and the spinners are working correctly now.

Will you be making this change to your plugin? Or will I need to be sure that I make your change to any future plugin updates?

Hello

We will continue to investigate this and fix it in the next version.

Hot fix  - in file - wp-content\plugins\woot-products-tables\profiles\woocommerce\js\woocommerce-cart.js - add  code - https://share.pluginus.net/image/i20220519071929.png

quantity = 9999;

OK. Thank you for your help and fix for this issue.

 

Welcome;)