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Promotional price planning // bug

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Thomas(@thomas-5)
21 Posts
Customers
November 25, 2021, 02:29

Hello,

I have planned promo prices for 11/25/2021 but they did not go to sale price .
I have checked the time settings on wordpress but nothing changes.
Do you know where this can come from? Because I had to delete the start date of the products in promotion so that it can be effective.
Thanks

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 25, 2021, 11:56

Hello

Do you  mean"Sale time from"?

This shouldn't be a problem.

Site server and you are in the same time zone?

#2
Thomas(@thomas-5)
21 PostsTopic Author
Customers
November 26, 2021, 18:20

Hello

yes that's it my promos don't start

Do you know where it can be changed on the server? Because in the settings of wordpress the time is well set

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 29, 2021, 11:30

Hello

Ok! What plugin version number are you using

#4