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products ot loading

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
michiellap1(@michiellap1)
3 Posts
Customers
August 24, 2023, 19:59

Hi,

 

I have been using the paid version of bear for a while now and encountered an error recently: the products are not loading.

Can someone help me out ?

Michiel

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 25, 2023, 09:14

Hello Michiel

Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and  FTP+wp-admin access - https://share.pluginus.net/image/i20230222134615.png

#2
michiellap1(@michiellap1)
3 PostsTopic Author
Customers
August 28, 2023, 09:20

Hi Pablo,

It seems to work now!

Great, thanks!

 

Last edited on August 28, 2023, 09:31 by michiellap1 · #3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 28, 2023, 09:40

Hello

OK! Welcome;)

if the error appears again please write to me

#4
michiellap1(@michiellap1)
3 PostsTopic Author
Customers
September 4, 2023, 16:49

Hi,

I am still having issues on these domains: herba-webshop.nl and herba-webshop.be
It takes a really long time to load the products, much longer than on other domains

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 5, 2023, 09:55

Hello

OK! Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and  FTP+wp-admin access - https://share.pluginus.net/image/i20230222134615.png  -  I will check it

#6