Products not filtering automatically
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi there,
I am having issues with getting the products in our store to filter automatically. I have enabled 'Autosubmit' and 'Set filter automatically' as well as set 'Try to ajaxify the shop' to 'No', however they filters still don't apply. It seems like the filter tries to apply automatically as the count of items changes, however the products shown don't change.
I was wondering if there is a way to fix this please?
Unfortunately our site is still under development so a login is required to view it.
Hello
Please disable "Ajax redraw" and do a test
Good morning Pablo,
My apologies, I was wondering where this option can be found?
I can see on other support tickets it's shown as below, though I cannot find this screen. We currently have WOOF - WooCommerce Products Filter v.3.3.0 which looks to have a different layout.
Many thanks and kind regards,
Callum
Hello Callum
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Good morning Pablo,
My apologies for the delay in getting back to you.
I've added our licence key and updated the plugin from Wordpress.
I'm afraid I've also noticed that an issue where when products are filtered, the reusable block at the bottom of the product category vanishes as shown below:
https://www.cirrusresearch.co.uk/library/documents/Category%20Reusable%20Block.jpg
https://www.cirrusresearch.co.uk/library/documents/Reusable%20Block%20Gone.jpg
I was wondering if this is something that can be resolved? I'm more than happy to raise this as a new ticket if you would prefer.
Kind regards,
Callum
Hello Callum
Please drop me exact link to the issue
Good afternoon Pablo,
Of course, I have added a link and our site details to the private data.
Kind regards,
Callum
Hello Callum
though I cannot find this screen. - This is an option in the widget settings
I was wondering if this is something that can be resolved? - Try in Advanced->Options->https://share.pluginus.net/image/i20231017125545.png
Good morning Pablo,
That's brilliant, thank you very much. The reusable block no longer disappears.
I was wondering if there's anything that can be done to fix the automatic filter issue?
Kind regards,
Callum
Hello Callum
I was wondering if there's anything that can be done to fix the automatic filter issue? - Please disable "Ajax redraw" and do a test - This is an option in the widget settings