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Products filter issue

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Sophie(@sophie-2)
3 Posts
Customers
December 7, 2020, 19:30

Hi!

Everything was working perfectly at first but nothing more happens now when I use the categories or materials filter with the checkboxes. Price filter is ok.

Could you please help me with this ?

Here is the link : https://beautiful-accident.com/boutique/

I use Uncode theme and everything is up to date on this site.

Thanks for your help!

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 8, 2020, 13:35

Hello

it looks like the current template is not hearing search queries.

To show  products  try  to  use [woof_products] OR  standard  woocommerce  functions

#2
Sophie(@sophie-2)
3 PostsTopic Author
Customers
December 8, 2020, 17:01

Hi Pablo!

Thanks for your answer.

[woof_products] works well but [woof] still not.

I just want to make sure that everything will work if I take a licence with my current configuration.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 9, 2020, 13:23

Hello

[woof_products] works well but [woof] still not. - I do not understand you. These are shortcodes that perform different functions. I asked to change the product display template. Please describe in more detail what does not work! Filtering didn't work for you when you used these two shortcodes([woof][woof_products]) in conjunction?

#4
Sophie(@sophie-2)
3 PostsTopic Author
Customers
December 10, 2020, 12:50

Hello Pablo and sorry for may late answer.

I had forgotten, we started and gave up the site two years ago, but I have a license, the purchase code :
PRIVATE DATA

My problem is with the [woof] shortcode, the only one I need, which doesn't work at all when I tick categories. You can try it here :
https://beautiful-accident.com/boutique/

I tried the [woof_products] shortcode and it works perfectly but I don't need it.

I hope I'm clearer :)

Thanks for your help!

Last edited on December 10, 2020, 14:18 by Pablo Borysenco · #5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 10, 2020, 14:22

Hello

Please renew  your suport

Please  read  this - https://c2n.me/4aaG5AE.png

If this third-party template has a custom query in the database, then it won't hear the search queries. In this case, you need customization of the code.

#6