Product sub-categories not shown at times
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi,
I've been using the plugin successfully so far. However, there's one instance, where the plugin stops working properly. Sometimes, Woof will add to the site URL. Whenever you reload the page or hit the"back" button in browser, Woof will stop showing product subcategories. In general, as soon as Woof adds anything to the URL, problems arise.
Where do I have to add my premium code by the way? I don't see the"topic hidden data" button.
Kind regards
Stephan
Also, how can I increase number of products shown per page? It always only shows 10 products per page and I can't find an option to increase it. Woocommerce settings don't seem to have any effect on Woof. Is there an option or a code snippet, so Woof shows 24 products per page instead?
There's also another problem unfortunately. For some reason, Woof is resetting my settings all of a sudden. It randomly started showing item counts, even though I had it deactivated weeks ago. Now, every half hour or so, it seems to reset everything and starts showing counts, stops hiding empty items, etc etc. It's really frustrating.
Hello
I don't see the"topic hidden data" button. - https://c2n.me/46SLWeR.png
so Woof shows 24 products per page instead? - https://c2n.me/46SM0IR.png
Read this please - https://products-filter.com/lot-taxonomies-settings-page-save-options-doesn-works/
Hello Pablo,
thank you for your response.
- The private data plugin seems to have been blocked by my adblock for some reason. It is there now, thank you.
- Products per page: I had set that to -1 and tried to configure through woocommerce, but it works now, thank you.
- This seems to have worked so far, thank you.
So far, everything else works brilliantly and I am very happy with your plugin. However, the first thing I mentioned in my post was me having issues with filtering when Woof adds text to the URL (e.g. /shop/?swoof=1 or /shop/?swoof=1&?swoof=1&product_cat=testcategory&paged=1). If you reload the page now or press the"return" button in your browser after visiting a product, it won't load the product subcategories. The"+" buttons just disappear and there's no way to filter properly. This is rather inconvenient, since people will usually press the back button in browser after visiting a product.
Do you have a solution for that?
Hello
Please drop me exact link to the issue
Hey Pablo, htacess is in private data.
Here it works: https://printsfortheplanet.art/shop/
Here it doesn't: https://printsfortheplanet.art/shop/?swoof=1
You can see how the"+" buttons just disappear. At least they do for me.
Hello
Have you customized the plugin code?
Any GET request causes an error. Example: https://printsfortheplanet.art/shop/?dwdadd=1adw
Please drop me FTP access
Hey Pablo, no I haven't except for this custom CSS in options:
.woof_childs_list {
padding: 0px 0 0 0 !important;
margin: 0 0 0 16px !important;
}
woof_childs_list_li {
padding: 10px !important;
}
.woof_list label {
padding-bottom: 0px;
}
.woof_list li {
margin: 0 0 3px 0 !important;
padding: 0 !important;
}
.woof_childs_list_opener {
vertical-align: bottom;
}
I'm afraid I can't give you access to the FTP unfortunately. I can send you the plugin folder via wetransfer, if you like? Just shoot me the files you need.
Hello
Try in file - wp-content\plugins\woocommerce-products-filter\ext\select_radio_check\js\html_types\select_radio_check.js add code - https://c2n.me/47ivAEC.png
index=index.replace(/[^a-z0-9\s]/gi, '');
Cleare all cache and do test please
Hey Pablo,
sorry for not coming back to your sooner. I must've missed the notification.
Your code did not work unfortunately.
Hello
Your code did not work unfortunately. - Ok! drop me wp-admin access
Hey Pablo, I've added the user details to the private data section.
Hello
My test - https://c2n.me/47utdWE.mp4 - I didn't change anything
Hey Pablo, please see my example here. It neither works for Safari nor for Firefox: https://wetransfer.com/downloads/83676d5f5fab8b541ac0908d14db739120200513104619/443b7deb688561bcdb18323395717bd120200513104619/c7359d
I've checked Chrome as well and the same issue persists. Please also try this link: https://printsfortheplanet.art/shop/?swoof=1&%3Fswoof=1&product_cat=architektur
Hello
This is a conflict with third-party software.
The problem is that third-party code tracks the taxonomy in the search query and changes the shop template to the category template. - https://c2n.me/47vJgJw
On the categories page, my filter displays only parent categories.
Can I disable the plugins and theme to check this?(or you can do it)
Hey Pablo, hm, that's curious. Sure, go ahead. It's better you do it, so you might find out what to do. Please just text me real quick, when you're done on the site.
Hey Pablo, I think I found the solution myself.
Hello
Ok! Great!
Just for your info in case you have this issue with someone else: There seems to be a problem when you use NGINX and your plugin. The server has to handle URLs and attributes correctly. In our case, it did add a ? to a php? sometimes, thus nullifying the attributes and hence causing the plugin not to work properly. We fixed that and it has been working correctly since.
Thank you in any case for the effort. Have a great weekend.
Stephan