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Product Filter Issue

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
omg(@omg)
5 Posts
Customers
September 28, 2020, 13:03

if anyone choose one shirt from men category it has 2 colors black and green, no pink color available is this category but still showing pink color in filter option.

how can i solve this.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 29, 2020, 11:09

Hello

Please  drop  me  exact  link  to the  issue

Check  options - https://c2n.me/49ftHlQ.png

#2
omg(@omg)
5 PostsTopic Author
Customers
September 29, 2020, 14:03

here is the link: https://outletmall.global/product-category/en-men/

price, color, and category working fine but brand and sizes are not minus.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 30, 2020, 10:54

Hello

https://c2n.me/49gmXK8.jpg - I don't see any filters on this page

#4
omg(@omg)
5 PostsTopic Author
Customers
October 12, 2020, 09:13

now you can check the live site: https://test.outletmall.global

I did the same setting which you send me (https://c2n.me/49ftHlQ.png) but the issue is same brand and sizes are not minuses from the filter list.

my setting: https://test.outletmall.global/wp-content/uploads/2020/10/filter.jpg

 

thanks

 

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 12, 2020, 12:53

Hello

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

#6
omg(@omg)
5 PostsTopic Author
Customers
October 14, 2020, 11:02

now check I provided key please reply as soon as possible.

live website link: https://outletmall.global/

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 14, 2020, 12:26

Hello

Try  to  set  dynamic recount  on  widget  settings - https://c2n.me/49qVm8e.png

#8
omg(@omg)
5 PostsTopic Author
Customers
October 14, 2020, 12:55

 

check my setting I already did this.... https://i.imgur.com/V0IvLuF.png

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
October 15, 2020, 10:50

Hello

Please   set  dynamic recount  on  WIDGET settings  - https://c2n.me/49qVm8e.png - please see this screenshot.

 

#10