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Product display settings reset on filtered results.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.

Hi. Settings applied to my single products in the products catalogue are removed (reset to a default?) when a filter is applied.

Is there a way to retain these settings with filter applied?

Thanks

 

Hello

Can you please be more detailed to understand what settings you mean, with exact links, screens, video ...

 

Hi. Thanks for your time with this.

In the following screenshot you can see the product catalogue with no filter applied. The products display: title, price and a"quick view" option on each product. These are the display options I have applied using my theme's customisation tools (theme is Astra).

https://drive.google.com/file/d/1-fWcQNBZLa1KkZr06dyMSfzqHTMDYk0d/view?usp=sharing

This screenshot shows the product catalogue with a 'red' colour variant filter applied. Now the products display: title, rating and price, and no"quick view" is available.

https://drive.google.com/file/d/1liGQIVXgz9w04oEH8hvt0_FOlh4yQFDO/view?usp=sharing

I would like the catalogue to retain the display options I have applied for the products in the theme settings, without any changes when a filter is applied - is this possible?

My website can be accessed via https://climbingholds.net/presale_customers

Page with the issue is: https://climbingholds.net/shop/

Many thanks

Hello

Disable please AJAX on the plugin settings, looks like works https://climbingholds.net/shop/?swoof=1&stock=instock&pa_colour=mint

Also update to the latest version, you have installed old v.2.2.6.4

On the private area https://share.pluginus.net/image/i20210618130558.png share please purchase code

 

That worked - thank you so much.

Hello

great!  Welcome;)