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product details not saved

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
knireis(@knireis)
17 Posts
Customers
November 26, 2021, 10:23

Hi,

I updated from 2.0.7 to 2.0.9 and now product details are not saved anymore.

I made a screencast in which i add certain sizes to a product. After refreshing the page they are gone again.

How can i upload this?

I don't see the private section either where i can give you login details. I am logged in.

Last edited on November 26, 2021, 10:25 by knireis · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 26, 2021, 11:36

Hello

I don't see the private section either where i can give you login details. - https://c2n.me/4e891TP.png

Paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin access - https://share.pluginus.net/image/i20210618130637.png

#2
knireis(@knireis)
17 PostsTopic Author
Customers
November 26, 2021, 12:15

thanks, i added the info

it is a staging site so you can do whatever you need to do...

here you can see the screencast  https://k00.fr/yw75895v

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 26, 2021, 13:33

Hello

Ok!  I got  it

Please  add FTP access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png

#4
knireis(@knireis)
17 PostsTopic Author
Customers
November 26, 2021, 13:39

ftp access is added

 

#5
knireis(@knireis)
17 PostsTopic Author
Customers
November 29, 2021, 13:26

i have the same issue on another site.

Can i download previous versions somewhere?

#6
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 29, 2021, 17:46

hello

please do a test

#7