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product description no longer visible

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
parfumsdolive(@parfumsdolive)
3 Posts
Customers
September 1, 2020, 01:11

Hello,

I can no longer see the description of the product on my e commerce website.

something to do with the compatibility of woobee and the latest update of wp maybe.

I'm stuck

Could someone help please

Thank you

Stephane

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 1, 2020, 09:38

Hello Stephane

Can  you  describe  it   in  more  detail?

I can no longer see the description of the product  - on front-end, on edit product  page  OR on bulk editor tab?

#2
parfumsdolive(@parfumsdolive)
3 PostsTopic Author
Customers
September 1, 2020, 12:21

Hello pablo,

Thank you for your message .

I hope i will be clear enough so you can understand the problem.

I attach 2 screenshots of the website without the problem and 2 with the problem

You will see the difference

And notice in the good old version you can see some clikable orange rectangle.

When you click them you have all the description of the product.

In the bad version the rectangles have disappeared from the front end 

I hope this is clear for you

In fact i try to insert image but i can't  do it via the insert section of this page

 

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 2, 2020, 09:18

Hello

Use services to transfer images by link

OR  add  your  screenshots    to  your site  and  drop me  a  link

What version of the plugin are you using?

#4
parfumsdolive(@parfumsdolive)
3 PostsTopic Author
Customers
September 2, 2020, 10:11

Hello,

Here is the link of my website.

I don't know if this is what you ask for

http://www.parfumsdolive.com

If this is not what your ask for, Sorry to ask but i don't know how to use the link and paste a url to some screenshot

Version of wobble is Version 1.0.6.1

thank you

 

The version of the plugin is Version 1.0.6.1

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
September 2, 2020, 11:14

Hello

Do you know how to add any image to a standard WordPress page? - https://c2n.me/48WuoUx.png

So  create  a  page   and  add   your  images    to  this  page and  drop me the link

You  can  try to  disable  my plugin  and  try to do a test

#6