Product colour and product size structure filters missing
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
We've just downloaded the husky product filter and paid for premium but we can't get the product colour option or product size option to show on the structure settings.
It seems to be missing...
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
watch this video - https://products-filter.com/video#zkyT-UPh5ps
Hello,
I've just added in the purchase code. I've already watched the video but we don't have the 'Product Colour' option on the structure page. When you then go to find it on extensions, it's there but you can't tick it as it displays (in system) and that's the same with search by SKU.
Thanks
Hello
'Product Colour' - This is an attribute and first you need to create it and add it to the products.
In principle, you can create an attribute with any name and assign a filter type to this attribute like color or any other
Hi,
We already have attributes set up on our products
Ok! Please drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I will check it
Have just added, thank you
Hello
You don't have any attribute - https://share.pluginus.net/image/i20240522105559.png
Please note that the filter only works with global attributes (taxonomies).
there are no filters that work with these types of attributes - https://share.pluginus.net/image/i20240522110314.png
Ahh ok, I understand!
So I've now set some colour attributes up but when you go to filter on the front end, it says there are none of those colours available, but there is as they are set up in the products. Is there something else I'm missing?
Thank you
Hello
you don't have any product with such attributes - https://share.pluginus.net/image/i20240523121602.png
my test - https://c2n.me/4kUefev
I can see that, but I do. Please look at product SD0055
https://timb217.sg-host.com/shop/heavy-duty-picnic-table-weatherproof-recycled-plastic/
All of our products have attributes set up, colour, style, or size
no, you assigned text attributes that do not work with filters. I wrote to you about it here - https://share.pluginus.net/image/i20240523124207.png
Here is a short video on how to add the correct attributes - https://share.pluginus.net/video/v20240523124406.mp4
please read this ( global attributes ) - https://woocommerce.com/document/managing-product-taxonomies/
Ok got it, but as we have over 600 products, it;s going to take us too long to do that manually to each product, so is there another way?
Thank you
For the filter to work correctly with products, products must have correct data. I think there are third-party plugins that can bulk edit product data: custom attributes to global attributes
Please read this - https://wordpress.org/support/topic/plugin-for-bulk-converting-custom-attributes-to-global/ - I strongly recommend making a backup of the database before such manipulations with the database
Ok thank you, I'll look into it
Welcome;)