Product category disappears when changing pages
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
I found an unexpected behavior on my site.
When I go to the shop page, I see for each products: image/category/name/rating/price/add to cart.
But, if I click on page 2/3/... at the bottom of the page, products categories disappear!
Do you now how to fix this?
I shared site accesses above.
This behavior also appears after filtering products on shop page.
Hello
This is the incompatibility of the current template with ajax mode
Please disable ajax mode
Hello,
Thank you for your answer !
Ok too bad... I have now to choose between this behavior with ajax mode and the reason why I chose to activate it (cf. https://pluginus.net/support/topic/auto-scroll-to-products-after-reset-filters/#postid-63978) :\
Hello
What do you use to add a category to a product?
Hello,
I am not sure to understand.
When I create a new product with WooCommerce, I go to dashboard>products>add and then on this creation page I select the product category/categories in the windows"Products categories".
Hello
I mean this visual feature in the template - https://share.pluginus.net/image/i20220427104448.png
Hello,
I am just using the feature provided by Astra theme, WooCommerce>Product catalog>Shop product structure https://wpastra.com/wp-content/uploads/2021/04/ast-3-3-pro-woo-shop-grid.png
Hello
Understood! Yes, it looks like this is an incompatibility of the current theme with ajax mode
Hello,
Ok ! Thank you for your answer, I disabled ajax.
One more question. I am using the shortcode [woof_products is_ajax=1 columns=4] on one page, it's still working very fine, even if I removed Ajax, is it normal? Can I continue to use this shortcode?
Hello
on this page you are using ajax and I see the error - https://share.pluginus.net/video/v20220502102010.mp4
Hello
Oh, you're right sorry! Maybe I couldn't see it because I hadn't cleared the cache, now I see it too.
Hello
Unfortunately I can't help you with this incompatibility.