Product archive changes layout after filtration and filter button disappears
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Quote from digitalbug.agency on October 16, 2023, 23:48Whenever we apply filters to the product archive, our default template changes to a new one (which looks terrible and is asymmetrical), and the filter button disappears. We are using the paid version of the plugin.
https://ibb.co/cDXfm8S
Whenever we apply filters to the product archive, our default template changes to a new one (which looks terrible and is asymmetrical), and the filter button disappears. We are using the paid version of the plugin.
Quote from digitalbug.agency on October 17, 2023, 10:16We have tried to disable the SWOOF influence, but it did not help us.
We have tried to disable the SWOOF influence, but it did not help us.
Quote from digitalbug.agency on October 17, 2023, 12:18If we turn off the ajaxify function, the layout is okay. How can we maintain a normal product archive layout while also using Ajax, please?
If we turn off the ajaxify function, the layout is okay. How can we maintain a normal product archive layout while also using Ajax, please?
Quote from digitalbug.agency on October 18, 2023, 00:51We have one more question: aside from why the Ajax function isn't working correctly on our e-shop, how can we adjust the switch toggle to be next to the name label, please? please check the attached image in private.
We have one more question: aside from why the Ajax function isn't working correctly on our e-shop, how can we adjust the switch toggle to be next to the name label, please? please check the attached image in private.
Quote from Pablo Borysenco on October 18, 2023, 11:47Hello
Unfortunately, some themes are not compatible with ajax mode
Please drop me exact link to the issue and wp-admin access - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png
To change the filter template you need CSS customization
Hello
Unfortunately, some themes are not compatible with ajax mode
Please drop me exact link to the issue and wp-admin access - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png
To change the filter template you need CSS customization
Quote from digitalbug.agency on October 18, 2023, 12:10Hello, we are using the Astra theme, which should support ajax mode. I have sent you our website and login details in private. The Ajax filter does not work properly on every collection page.
Hello, we are using the Astra theme, which should support ajax mode. I have sent you our website and login details in private. The Ajax filter does not work properly on every collection page.
Quote from Pablo Borysenco on October 19, 2023, 10:57Hello
we are using the Astra theme, which should support ajax mode. - I'll try to explain figuratively. All electric cars can be charged, but not all power sockets may fit. Our Ajax mode is designed for standard templates (which are the majority) and some templates may be incompatible (although they have their own custom Ajax functionality) And if the template is not compatible with ajax mode, it will work like this on all pages with this template ( https://share.pluginus.net/image/i20231019115009.png )
In your case, one class is not added in ajax mode - https://c2n.me/4jzWkNg - Of course, this may not be the only incompatibility
please add CSS:
.woof .woof_container_inner_forbigdogs h4, .woof .woof_container_inner_waterproof h4, .woof .woof_container_inner_reflective h4 {
width: 60%;
display: inline-block;}
.woof .woof_container_inner_forbigdogs .woof_block_html_items, .woof .woof_container_inner_waterproof .woof_block_html_items, .woof .woof_container_inner_reflective .woof_block_html_items {
width: 30%;
display: inline-block;}
result - https://share.pluginus.net/image/i20231019115709.png
Hello
we are using the Astra theme, which should support ajax mode. - I'll try to explain figuratively. All electric cars can be charged, but not all power sockets may fit. Our Ajax mode is designed for standard templates (which are the majority) and some templates may be incompatible (although they have their own custom Ajax functionality) And if the template is not compatible with ajax mode, it will work like this on all pages with this template ( https://share.pluginus.net/image/i20231019115009.png )
In your case, one class is not added in ajax mode - https://c2n.me/4jzWkNg - Of course, this may not be the only incompatibility
please add CSS:
.woof .woof_container_inner_forbigdogs h4, .woof .woof_container_inner_waterproof h4, .woof .woof_container_inner_reflective h4 {
width: 60%;
display: inline-block;
}
.woof .woof_container_inner_forbigdogs .woof_block_html_items, .woof .woof_container_inner_waterproof .woof_block_html_items, .woof .woof_container_inner_reflective .woof_block_html_items {
width: 30%;
display: inline-block;
}
result - https://share.pluginus.net/image/i20231019115709.png
Quote from digitalbug.agency on October 19, 2023, 11:26Hello, thank you for the explanation; however, we do not understand this: 'one class is not added in ajax mode - https://c2n.me/4jzWkNg.' Of course, this may not be the only incompatibility.
Do we need to add this class somewhere?
We uploaded the CSS, but the filter is still not functioning, photos are unsymmetrical and blurry, and the filter button is still missing in AJAX mode.
Hello, thank you for the explanation; however, we do not understand this: 'one class is not added in ajax mode - https://c2n.me/4jzWkNg.' Of course, this may not be the only incompatibility.
Do we need to add this class somewhere?
We uploaded the CSS, but the filter is still not functioning, photos are unsymmetrical and blurry, and the filter button is still missing in AJAX mode.
Quote from Pablo Borysenco on October 19, 2023, 13:15Hello
Do we need to add this class somewhere? - No, I just showed one of the reasons for changing the template, the template functionality does not add a class in ajax mode
We uploaded the CSS - this code refers to - https://ibb.co/Rcvv2B1 - Now on your website the filter looks like this - https://share.pluginus.net/image/i20231019141325.png
and the filter button is still missing in AJAX mode. - yes, as I wrote - https://share.pluginus.net/image/i20231019141532.png
Hello
Do we need to add this class somewhere? - No, I just showed one of the reasons for changing the template, the template functionality does not add a class in ajax mode
We uploaded the CSS - this code refers to - https://ibb.co/Rcvv2B1 - Now on your website the filter looks like this - https://share.pluginus.net/image/i20231019141325.png
and the filter button is still missing in AJAX mode. - yes, as I wrote - https://share.pluginus.net/image/i20231019141532.png
Quote from digitalbug.agency on October 19, 2023, 19:46Thank you very much; the filter looks perfect! Do you have any recommendations for us on how to have functional Ajax mode, please? :(
Thank you very much; the filter looks perfect! Do you have any recommendations for us on how to have functional Ajax mode, please? :(
Quote from Pablo Borysenco on October 20, 2023, 11:46Hello
Once you've fully set up your site, enable cache and JS optimization
Ajax search - unfortunately in this case you need to change the product template
Hello
Once you've fully set up your site, enable cache and JS optimization
Ajax search - unfortunately in this case you need to change the product template