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Problem woof_front_toggle frozen: filter impossible to hide or show.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
leobotics(@leobotics)
13 Posts
Customers
May 19, 2021, 14:01

Hello to all,

I’m a beginner in WordPress & Woocommerce, I’m starting to make nice things and want to go further,

I use WordPress 5.7.2, Woocommerce Version 5.1.0 and Woof 2.2.3

An example of a page from my website :
https://www.leobotics.fr/product-category/robot-professionnel-industrie-telecommunication-axes-mobile-agv-pro-leobotics-robotics/robot-industriel-usine-pro-agv-scara-cobot-delta-leobotics-robotics/

Problem:
In my sidebar, all my “+” and “-” (“woof_front_toggle?) don’t work anymore, they don’t allow to show or hide the filters. Filters are like frozen.
(Until a few months ago it still worked)

> Can you tell me why? And how to solve this problem?

Thank you very much in advance!

Léo-Pol

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 20, 2021, 10:27

Hello Léo-Pol

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

Update  the  plugin  to  latest  version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/

#2
leobotics(@leobotics)
13 PostsTopic Author
Customers
May 24, 2021, 17:11

Hello Pablo,

Thanks for your feedback,

I have in my possession the license key (downloaded from Envato), but I do not understand your images, where should I copy this key? ... (In the settings of which module? Wordpress? Woocommerce? Woof? Envato? ...)

In the meantime, I have downloaded the Envato Market plugin for recent updates of the modules purchased. I uninstalled WOOF and reinstalled well with the latest version WOOF 2.2.5.3.

I still do not understand where installed this license key?

Thanking fully for your answers,

See you very soon,

Thank you !

Sincerely, Léo-Pol W.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
May 25, 2021, 12:11

Hello

Now it looks like it works

#4