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problem with Redis Object Cache

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
xakou(@xakou)
2 Posts
Customers
June 17, 2025, 12:22

Hello,

We have identified a compatibility issue with Redis Object Cache. When the plugin is used with persistent object caching enabled (via Redis), it delivers incorrect results. Disabling Redis resolves the issue, so we suspect it relates to how data is stored or retrieved from the object cache.

 

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 18, 2025, 10:31

Hello

it delivers incorrect results. - Please describe this in more detail.

#2
xakou(@xakou)
2 PostsTopic Author
Customers
June 18, 2025, 10:50

To clarify, when Redis Object Cache is enabled, the plugin starts showing inconsistent behavior. Specifically:

When navigating between pagination pages (e.g., moving from page 1 to page 2 of the results), it loads seemingly random results that do not match the filters or sorting.

Additionally, when opening product variations or expanding variation details, the data displayed is incorrect or unrelated, suggesting that cached objects are being mismatched or not refreshed properly.

Disabling Redis immediately resolves these issues, so it appears related to how the plugin interacts with persistent object caching mechanisms.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
June 18, 2025, 13:01

Please try this ( https://bulk-editor.com/document/more-settings-implicit )  - https://share.pluginus.net/image/i20250618140137.png

Clear all cache and do a test

#4