Problem with loading products
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello,
I'm having a problem on my website with your plugin and it's that all the dresses are loading on the store page without problems (https://vestidosdenovia.com/tienda) but if I choose an option from the menu on the left then no more dresses are loaded when going down (https://vestidosdenovia.com/tienda?novia=1&pa_corte=corte-baile-princesa&paged=1). Do you know what could be the cause and how to solve it? Im using the YITH infinite scrolling plugin and I am using this setting in the options page:
https://products-filter.com/make-infinite-scroll-for-filtered-products-also/#/woot-gallery-woof
Thank you very much,
Daniel
Hello Daniel
Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png
Update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
Done! :-)
Hello
please update the plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato
https://c2n.me/4eRNT94 - I compared your links but I don't see the difference
Now I updated!
The problem is that if you look at the dresses in the store (https://vistesdenovia.com/tienda) and scroll down, the dresses appear 16 by 16 without problems. But if we select one of the options from the vertical menu on the left (for example in the photo select"Corte A" where 62 dresses should appear) only 8 dresses appear and scrolling down no more appear...
Thank you very much.
https://www.dropbox.com/s/zivuhdv9zqdii6l/screenshot.1.jpg?dl=0 (screenshot)
I understand you, you mean third-party infinite scroll functionality.
Disable ajax mode OR read this - https://products-filter.com/make-infinite-scroll-for-filtered-products-also
Thanks. I have already use this setting on the options page (see screenshot below). What I can do? Only disable the ajax mode? How I do it? Thanks.
https://www.dropbox.com/s/s1crxqw6t4tob3x/screenshot.2.jpg?dl=0
Please add wp-admin+FTP access - https://share.pluginus.net/image/i20210618130558.png ->https://share.pluginus.net/image/i20210618130637.png
Done :-)
Hello
Please do a test
Thank you very much :-) Now works perfect! What was the problem? From now on, can I update all the plugins and the theme and so on without any problems of getting this error again?
Thank you!!
Hello
all changes in the filter files and this will be included in the next version of my plugin
Cool! Thanks a lot! Just to tell you one last thing, on the store page when it loads more dresses it always shows"Showing 1-16 of 118 results" and it never changes... is there a way to solve this?
https://www.dropbox.com/s/zivuhdv9zqdii6l/32312.jpg?dl=0
Greetings!
Hello
I think you'd better contact the support of this third-party plugin. our plugin does not affect this pagination
I understand! Thank you very much for your time and have a great weekend!
Welcome;)