Problem with filter results
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hello. Our client recently purchased a license for the"HUSKY - Products Filter Professional for WooCommerce" plugin, and we are currently trying to implement the product filter, but it is malfunctioning. I'll provide an example on a test site on the category page: https://new.bagland.ua/collection/new/. When selecting a color in the filter, the results do not show any products. For instance, the link https://new.bagland.ua/collection/new/swoof/kolir-osnovnyj-chornyj/ should display 3 products. However, if you visit the link without the"/": https://new.bagland.ua/collection/new/swoof/kolir-osnovnyj-chornyj, it works correctly. Why is this happening?
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png
It looks like this is a conflict with the custom generation of permalinks
Client purchased a plugin on https://codecanyon.net/. There, only archive is available for download without any keys: https://prnt.sc/Ja4gTDzkUBzD
Hello
To get license key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png
I've attached the item purchase code. I hope this is what you need.
Hello
please add wp-admin + ftp access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I will fix it
Should I add some code or make some configurations? Could you provide instructions? I’m not sure if I want to grant access to the server.
Hello
Ok! try in file - wp-content\plugins\woocommerce-products-filter\ext\url_request\classes\url_parser.php - function get_cleared_url - determine which URL does not have a slash at the end and add it
I experimented with the settings and something definitely worked. The filter is more or less working now. However, a question arises. Is it possible to configure it so that only a specific list of filtering attributes is displayed for certain categories?
Hello
you can use this shortcode - https://products-filter.com/shortcode/woof_front_builder - to build a different set of filters on different pages
There is a problem with this shortcode. It doesn't work correctly. The popup doesn't load. You can check, for example, on the page https://new.bagland.ua/dlya-zhinok/
Hello
Unfortunately, I can't check this without access.
But you can customize this using a regular shortcode(attributes tax_only and by_only) - https://products-filter.com/shortcode/woof - to generate this shortcode you can try this functionality - https://share.pluginus.net/image/i20240524113342.png
There are problems with the shortcode [woof]. We have implemented the capability for each category to have its own shortcode for the filter. For example, for the category https://new.bagland.ua/dlya-zhinok/, the shortcode [woof sid='generator_664e4c5a9d63b' autohide='0' autosubmit='-1' is_ajax='0' ajax_redraw='0' start_filtering_btn='0' btn_position='b' dynamic_recount='-1' hide_terms_count_txt='0' mobile_mode='0' tax_only='pa_typ,pa_kolekcziya-rik'] is set. The filter loads with the price filter and two filtering parameters: https://prnt.sc/tG1zGzZ_uc_j. However, as soon as we apply the filter, for example like this: https://prnt.sc/jMMiO8LB-JXn, it redirects us to the URL https://new.bagland.ua/dlya-zhinok/filter/typ-ryukzak/, and an unwanted filtering parameter appears in the filter: https://prnt.sc/A2zzBgvlPwxz, which is not included in the shortcode. Why could this be happening?
It seems that the problem is that on the page https://new.bagland.ua/dlya-zhinok/filter/typ-ryukzak/ it is not possible to determine the category identifier, and accordingly, it is not clear which filter shortcode should be loaded. Therefore, the question arises: how can we understand which product category is being loaded if we have applied a filter?
Hello
For the shortcode, indicate the current category - attribute taxonomies - https://products-filter.com/shortcode/woof
if no luck try this option Advanced->Options - https://share.pluginus.net/image/i20240527125405.png
