Problem with displaying variable products
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi,
I bought the plugin 3 days ago and I need your help with a problem.
I'm using a theme that has an option to show each product variation and hide variation parent in the frontend, and I have that option turned on.
The problem is that the variable products are not displayed in the BEAR plugin, but only the product variation is displayed.
Please help me with this problem.
Hello
This is a conflict with a third party plugin
can you drop me wp-admin+ftp acces to your test site - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134615.png - I will check it
I put WP-admin from my test site.
Hello
Can you add ftp access?
Hello
I added ftp access.
Hello
please add login(user name) for wp-admin access
I added login (user name) for wp-admin access.
Hello
Please check your SFTP - Access denied
Perhaps you have an IP restriction. I added my IP in private data
Hello,
One character was missing in the password, I corrected it now.
Please try it and let me know as soon as possible.
I don't have an ip restriction.
For some reason, the last character in the password is deleted in the private data.
Here I will write what the character is, so just add it as the last character in the password: <
Hello
Ok. I have access to the folder - dominstage - but there are no site files in this folder
Please add the path to the folder with your site
Hello
Now I put another user and password (for SFTP) in private data, try it now.
Can I get information on the status of solving the problem?
I have a lot of products to edit on the live web, so it is important to me that it is resolved as soon as possible.
Hello
I'm sorry for the delay
All our developers were busy with urgent updates.
But today our developer will take up this task
Hello
Please do a test
in file - \wp-content\themes\woodmart\inc\integrations\woocommerce\modules\show-single-variations\class-query.php - I changed code - https://share.pluginus.net/image/i20240307135255.png
if ( ( is_admin() && ( ! isset( $_REQUEST['action'] ) || in_array( $_REQUEST['action'], array('woobe_bulk_products_count', 'woobe_bulk_delete_products_count', 'woobe_bulkoperations_get_prod_count','woobe_export_products_count', 'woobe_get_products','woobe_title_autocomplete', 'woocommerce_do_ajax_product_export', 'woocommerce_do_ajax_product_import' ), true ) ) ) || isset( $query->query['product'] ) || ! empty( $query->query['wd_show_variable_products'] ) || ! empty( $query->query['preview'] ) ) { //phpcs:ignore
Hello
Now everything works correctly. Thank you very much for your help.
Please tell me in detail what is the best way to change that code on the live website.
Is it possible to add code via code snippets?
And will the code remain unchanged after I update the theme?
I am using the Woodmart Child theme.
Hello
Unfortunately, this cannot be done using code snippets and after updating the theme this code will be deleted
I advise you to write to the theme developers and ask them to add hooks in this code.