Forum Navigation
You need to log-in to create request (topic) to the support
Problem with category / sub category
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
November 15, 2024, 13:14
Hello ,
we do have a problem with category and subcategory due to a parametre
here : https://prnt.sc/dKkoRxHnerIj
it doesnt show subcategories when disable swoof influence is set to no : https://prnt.sc/yYlDOSRn0VHa
if we set it to yes, the mega menu won't show, but the subcategory will show
this is the url : https://mendocannabis.wpengine.com/shop/
this was working before as intended
thank you for the support
November 18, 2024, 10:42
Hello
Please paste your license key here - https://share.pluginus.net/image/i20230222134241.png -> https://share.pluginus.net/image/i20230222134511.png and wp-admin access - https://share.pluginus.net/image/i20230222134615.png
November 18, 2024, 16:35
Hello
thank you
it's done
November 19, 2024, 12:02
