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Problem on add new attributes and terms to the product, on the front end isn't show

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
studioc5(@studioc5)
9 Posts
Customers
January 16, 2020, 00:41

Problem on adding new attributes and assigning them to the product, on the front end filter isn't show but I added them on the backend.

I added a new attributes and terms to a specific product and doesn't work on the front end filter is any type of configuration I'm missing or some cache is on the plugin ?

on the terms section i see they have products assigned but shows '0' on the front end filter.

this is what I'm expecting to see on the filter:

Champagne  2
Frost              1

this is what is showing right now:

Champagne  0
Frost              0

https://beloitmattressdotcom-staging.ebgjhsa1-liquidwebsites.com/accessories/sheets/

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 16, 2020, 13:26

Hello

Clear  cache  in  plugin settings->Advanced->Options - https://c2n.me/45wUTOA.png

If  no  luck:

Please drop  me  wp-admin access ( https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png ) I will  check it

Last edited on January 16, 2020, 13:27 by Pablo Borysenco · #2
studioc5(@studioc5)
9 PostsTopic Author
Customers
January 16, 2020, 15:32

I don't seem to have those clear cache options.

Here is the login. Please help as we must take this site live.

ALSO - we need to figure out how to get the correct URL's for the"Mattress" Mega Menu dropdown where we want visitors to shop 1) by price, and 2) by Position.

They don't pull up any results if you try it.

Thank you, Pablo.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 17, 2020, 14:08

Hello

I  checked  it - https://c2n.me/45y9swI.png

https://beloitmattressdotcom-staging.ebgjhsa1-liquidwebsites.com/mattresses/?swoof=1&orderby=price&paged=1&really_curr_tax=412-product_cat

by Position. - what do you mean?

#4
studioc5(@studioc5)
9 PostsTopic Author
Customers
January 18, 2020, 23:50

Hi Pablo, I dont seem to have a"cache" checkbox.  Its been causing us lots of issues in Q/A testing as we cant' clear your filter cache with ease. Can you please check our plugin for that feature?  Thank you. Carlos

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 20, 2020, 14:51

Hello

 I dont seem to have a"cache" checkbox - Because you use this option - https://c2n.me/45ApTOm.png - use it only when the site is fully configured or update the search file - https://c2n.me/45Aq1er.png

#6