Problem in the listing of products per page and poor result of the researching field.
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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi
I need help with two filtering problems through WOOF.
1- On the website http://www.filipesousa.pt, when I select page 2 of a product search,"/page/2?" is added to the link.
The problem is, when I do a new search,"/ page / 2?" it is not removed, making it unable to find products.
Screen recording:
https://1drv.ms/v/s!AmlMrV77pYZFgtVzI0hIlLjCka1xTg?e=Mt4Wyv
2- The search field of your plugin does not find results when the customer writes in the plural since the letter"s" is added at the end of the word.
On my website http://www.chicmybaby.pt, if the customer searches for"banheiras" he does not find results, however, if he writes"banheira", 22 chairs are returned.
The problem is that people enter the site to see many results, so they write in the plural.
What solution do you have for these two problems?
Thank You
Hello
Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png
Update plugin to latest version - https://products-filter.com/how-to-make-auto-update-for-wordpress-plugins-and-themes-bought-on-envato/
- add FTP access please - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png\
- Unfortunately it will not be otherwise, the filter sees two different words
1- I just updated the plugin!
2- I already sent an FTP connection
3- I realize that these are two words, but do I need a solution! Is it possible to add the plural words in any field to help with the search? This problem is serious!
Hello
- It looks like you haven't added a password for FTP access
- unfortunately the plugin does not have this feature. We don't have a ready-made solution for you
Sorry, I didn't answer before.
I expected to receive an email with your response.
I forgot to send the FTP password. You now have all the data.
You can now work. Solve the problem please.
Hello
Please clear all cache and do a test
I've already removed the cache files.
The problem is solved.
Thank you very much.
Returning to the subject of searching for plural words (name + s):
This error has to be corrected, I already bought your plugin for several sites, and I will have to stop doing it because my customers are complaining.
Is it possible to add the words in the plural, in the tags or as related words so that the filter finds these products?
Hello
This error has to be corrected, - ??? It's not the error! The plugin does not have this functionality. We have not announced anywhere that the filter can change search words(add the words in the plural). In your case, search for part of the word - https://c2n.me/4aMWOY9.png
The problem with this functionality is that it should work differently for different languages, and also take into account exceptions. In the end, it should be a grammar textbook
I already bought your plugin for several sites - you should buy a separate license for each site
Hi. I'm having the same paging problem again.
On the website http://www.filipesousa.pt, when I select page 2 of a product search,"/page/2?" is added to the link.
The problem is, when I do a new search,"/ page / 2?" it is not removed, making it unable to find products.
Hi. I'm having the same paging problem again.
On the website http://www.filipesousa.pt, when I select page 2 of a product search,"/page/2?" is added to the link.
The problem is, when I do a new search,"/ page / 2?" it is not removed, making it unable to find products.
Hello
Please paste your second license key - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130637.png
Hi, I don't have license renewal for support, however, I'm just asking you to correct an error that you had already corrected.
I can't keep renewing the license to correct the same issue.
Hello
You are using one license for several sites, this is unacceptable
One license for one domain
No.
I already bought your pugin three times. I will add another Purchase Code
Hello
I already bought your pugin three times. - Great! This is what I asked for, to provide the license keys
Please clear all cache and do a test