PluginUs.Net - Business Tools for WooCommerce and WordPress

[realize your idea - make your dreams come true]

Support Forum

You need to log-in to create request (topic) to the support

Prices not Updated

🎄 Holiday Notice - Support Vacation 🎄

ATTENTION: From December 28, 2025 to January 6, 2026 our support team will be on vacation.

Important information:

  • ❌ No ticket responses from December 28 to January 6
  • ✅ Support will resume on January 7, 2026
  • 📝 You can still submit tickets during vacation - they will be queued and answered starting January 7
  • ⚠️ Urgent technical issues: Please check our documentation and codex first

🎅 Season's Greetings! 🎅

We want to thank all our amazing customers for your trust and support throughout 2025!
Merry Christmas and Happy New Year to you and your families! 🎉

We wish you:

  • 🚀 Successful online stores
  • 💰 Growing sales
  • 😊 Happy customers
  • 🎯 Achieved goals in 2026

Thank you for being with us! We appreciate every one of you and look forward to continuing our work together in the new year.

Rest, recharge, and see you in 2026!

Best regards,
PluginUs.Net Team

The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page please
If you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
fotokart(@fotokart)
20 Posts
Customers
August 16, 2022, 21:28

Hello,

We have ~40.000 products in our online shop and we have been updating their regular prices for 2 weeks. We realized that the regular prices are different in Bulk Editor (in database) and on the products' shop page. How can this be?

Case:
https://www.fotokart.shop/urun/marmaristen-guzel-bir-manzara-kartpostal-2395/
On the page the regular price is 7,99 TRY

But in database it's 9,99 TRY as we have changed.
https://prnt.sc/geGGWy86ooD-

Thanks.

Last edited on August 16, 2022, 21:30 by fotokart · #1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 17, 2022, 10:04

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png - and  wp-admin access - https://share.pluginus.net/image/i20210618130637.png

You may be using a third party plugin to change the price

 

#2
fotokart(@fotokart)
20 PostsTopic Author
Customers
August 17, 2022, 13:11

Hello,

We are using BEAR - Woocommerce Bulk Editor. I could not find the license key, where can I display it?

Thanks.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 18, 2022, 09:28

Hello

To get  license  key - https://codecanyon.net/downloads -> https://c2n.me/49ZXJv0.png

#4
fotokart(@fotokart)
20 PostsTopic Author
Customers
August 18, 2022, 11:06

Thanks. I have just entered the credentials.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
August 18, 2022, 12:10

Hello

My plugin is not responsible for displaying prices in the front-end.

Plugin shows prices correctly - https://c2n.me/4gpWELP.png and https://share.pluginus.net/image/i20220818100932.png

So the problem is in a third-party plugin that changes prices on the front-end or in the tax settings

#6