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Price stays the same after switching currency

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
ClarkAG(@clarkag)
24 Posts
Customers
November 16, 2021, 20:50

Howdy!

The price no longer updates after switching the currency. I have updated the currencies with no effect. What am I doing wrong?

https://www.bucksawcreative.com/packages/one-page-website/

You can see in these screenshots the price is the same in both currencies:
https://share.getcloudapp.com/4guPNDlp
https://share.getcloudapp.com/YEuPelBq

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 17, 2021, 12:49

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png

Read  this   - https://currency-switcher.com/currency-recounts-wrong-double-zero-and-others

Drop me  exact  link to this  product

#2
ClarkAG(@clarkag)
24 PostsTopic Author
Customers
November 17, 2021, 22:32

The page with the shortcode is here https://www.bucksawcreative.com/packages/one-page-website/

It seems to be working again. How can I make sure it is reliable?

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 18, 2021, 13:05

Hello

Drop me  exact  link to this  product. this is not a product page, this is a custom page.

How can I make sure it is reliable? - How do you display the price on this custom page? Reliability will depend on it.

#4
ClarkAG(@clarkag)
24 PostsTopic Author
Customers
November 18, 2021, 20:52

Ah my apologies. Here is the actual product page: https://www.bucksawcreative.com/product/wc-1-page-website/
The corresponding Wordpress page is: https://www.bucksawcreative.com/packages/one-page-website/
The price is added to the Wordpress page with this shortcode: [woocs_price id=9727]

 

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 19, 2021, 13:01

Hello

Yes I checked it out. Standard product and all that could cause this error is the cache.

You shouldn't have a problem with these settings - https://c2n.me/4e3dwWW.png and  https://share.pluginus.net/image/i20211119140048.png

Or you had the wrong rate

#6
ClarkAG(@clarkag)
24 PostsTopic Author
Customers
November 19, 2021, 21:34

Thank you for showing me these two settings. I enabled them and it seems to be working. I'll see how it goes.

Cheers!

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
November 22, 2021, 13:20

Hello

Great!  Welcome;)

#8