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Price Slider is not working.

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
wizard_ish(@wizard_ish)
5 Posts
Customers
December 17, 2020, 17:20

All the other filters are working properly, but not the price slider. It was working fine previously, but now it's not working at all. Our dev environment is here: https://pronetstaging.wpengine.com/shop/

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 18, 2020, 12:35

Hello

Ok!  Please  disable  the  plugin and do  a  test with  native  woo  price  filter

#2
wizard_ish(@wizard_ish)
5 PostsTopic Author
Customers
December 18, 2020, 13:03

Hi Pablo,

I'm still having the same issue now. It's not even working with the native. https://pronetstaging.wpengine.com/shop/

 

Last edited on December 18, 2020, 13:09 by wizard_ish · #3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 18, 2020, 13:22

So you should look for a problem on the side of your site

Disable plugins you recently installed or updated. try another theme

If  no  luck  - write  to  woocommerce  support

#4
wizard_ish(@wizard_ish)
5 PostsTopic Author
Customers
December 18, 2020, 13:28

Will do. Thank you for the assistance.

Last edited on December 18, 2020, 13:29 by wizard_ish · #5
wizard_ish(@wizard_ish)
5 PostsTopic Author
Customers
December 18, 2020, 14:48

Ok, so the issue is with the Elegant Theme Divi. I disabled all the plugins and still didn't work with Divi. When I switched themes it's fine.

#6
wizard_ish(@wizard_ish)
5 PostsTopic Author
Customers
December 18, 2020, 15:20

Looks like your plugin does not filter the Divi theme shop module. Is this something you can address? There is no way I am going to switch themes for a plugin. It works amazing for everything else, but I need some assistance. Please advise.

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 21, 2020, 13:43

Hello

 does not filter the Divi theme shop module. - Yes, it may be because this module has its own database query that does not hear search queries.  To  show  products  please  use  standard  woocommerce  functions  or  shortcode  [woof_products]

#8