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Price Slider and Plugin Disappearance

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Fischers(@fischers)
5 Posts
Customers
January 20, 2021, 11:40

Hi there,
We have an issue over here (https://fischers.co.za/product-category/Omega+Steel-Bracelet+Gents-Collection/).
1. On page load the price slider does not work, whilst the others do.
2. When adjusting any of the other two sliders, whilst they seem to work the issue is that if you load the page again after using the other slider, the plugin then disappears. example(https://fischers.co.za/product-category/Omega+Steel-Bracelet+Gents-Collection/?swoof=1&pa_calibre=39-5mm,41mm,42mm,43-5mm,44mm,44-25mm,44-5mm,45-5mm&paged=1&really_curr_tax=364-product_cat). In fact if you just load the page with ?swoof= appended to the end then the plugin does not load.

Please could you advise, thanks.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 20, 2021, 13:14

Hello

Please  disable  turbo mode and do  a test

Drop  me  wp-admin access - https://c2n.me/43SC6rb.png ->https://c2n.me/42BAoj4.png

 

#2
Fischers(@fischers)
5 PostsTopic Author
Customers
January 22, 2021, 17:18

Hi there,

We have disabled turbo mode, it still has the same issue. Admin access has been provided.

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 25, 2021, 13:32

Hello

Please  drop  me  FTP access - https://c2n.me/43SC6rb.png -> https://c2n.me/42BAoj4.png - I will investigate this

#4
Fischers(@fischers)
5 PostsTopic Author
Customers
January 25, 2021, 14:58

Hi there,

We have provided the FTP details for you. Thanks.

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 26, 2021, 17:19

Hello

Please  do  a  test

#6
Fischers(@fischers)
5 PostsTopic Author
Customers
January 27, 2021, 08:26

Hi there,

It seems to be working well now. Thank you for your help.

#7
Fischers(@fischers)
5 PostsTopic Author
Customers
January 27, 2021, 10:19

Can you please let us know what the problems were? If we were to update the plugin would we have the same problem or would it be fine?

#8
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 27, 2021, 13:24

Hello

I think the problem is in the script that creates these artificial categories - https://c2n.me/4aIknaf.png

In  file - \wp-content\plugins\woocommerce-products-filter\classes\helper.php - I deleted  this  code - https://c2n.me/4aIkByR.png (In your case, this code does not affect the filter  by price)

#9