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Price query on the Product Listing Page

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
liquidbubble(@liquidbubble)
9 Posts
Customers
December 6, 2022, 11:46

      Hi,

Hope you are well.

We are using your plugin,"WOOF - WooCommerce Products Filter", plugin version: 3.3.0

Your plugin is calling the Price Filter query even after we disable the Price Filter option from Settings in the back-office and it is increasing our server load.

We have checked and this version of your plugin calls the function with this query outside of the check of the Price Filter option, therefore Price Filter query is called regardless of whether we disable the Price Filter option from Settings.

We have also checked with previous versions of your plugin and this functionality is working there properly.

Please tell us what we can do from our end to stop this.

Kindly share your thoughts on this.

Please provide us with a solution for this as soon as possible.

Let us know if you have any queries.

Thanks.

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 6, 2022, 13:52

Hello

Please paste your license key here - https://share.pluginus.net/image/i20210618130558.png -> https://share.pluginus.net/image/i20210618130614.png and  wp-admin access - https://share.pluginus.net/image/i20210618130637.png - I will  check  it

#2
liquidbubble(@liquidbubble)
9 PostsTopic Author
Customers
December 7, 2022, 15:55

Hi,

This is our live site so we cant share the credentials,

Below are some information which I think would be help full :

image

image
Folder & File

Path: woocommerce-products-filter/views/woof.php

Line Number: 346,347

Site URL : https://www.goodlife.co.ke/shop

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
December 8, 2022, 13:04

Hello

unfortunately I can't see your screenshots. you can use services to transfer images by link

Very strange!It is this code that makes the function call only if there is a price filter (and we did not change this code)

Our server does not have this problem. Perhaps you have code customization. Unfortunately, without access to my site, I can't explore it. Can  you create a test  site?

This can reduce the number of requests - Advanced->Options-> https://share.pluginus.net/image/i20221208104239.png

 

#4