Price filter works but not the size filter
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday. If you have problems with registration ask help on contact us page pleaseIf you not got email within 24~36 business hours, firstly check your spam box, and if no any email from the support there - back to the forum and read answer here. DO NOT ANSWER ON EMAILS [noreply@pluginus.net] FROM THE FORUM!! Emails are just for your info, all answers should be published only here.
The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Hi,
Platform: Woocommerce, fesyen template, Husky filter, PHP 7.4, dropship catalogue with the attribute size.
The size filter doesn't work despite the fact that it is displayed in the inventory as an attribute (S | M | L)and also set as attribute.
Action undertaken:
- Enabled and disabled “Use the product attributes lookup table for catalog filtering.” in Woocommerce > Settings > Product tab > Advanced tab.
- cleared transients
- Regenerated lookup table and attributes table
- 20 cups of coffee
I am willing to pay for support in this matter. Credentials can be given in a PM.
Kind regards,
Hello
Please drop me exact link to the issue
Keep in mind that text attribute (not taxonomies) - https://share.pluginus.net/image/i20240408120458.png - cannot be filtered. In principle, there are no filters that work with this type of attribute
Use global attributes(taxonomy) - https://share.pluginus.net/image/i20240408120625.png
Hi Pablo,
Thanx, but the the Size is an attribute, as well in the Attributes setting as in the Woocommerce setting.
Can I send you a PM with the exact link or credentials?
Or can you send me a timeframe when you're available?
It's because the site is under construction.
I can put then the site temporarily online.
Thanx.
See above image
Hi Pablo,
I put the the site off construction.
This is the link:
https://www.princess-usa.com/product-category/dresses/
Of every category, not only dresses, the Size filter does not work and has no count.
I am willing to pay for your work, no problem. I have Credit card and paypal.
Hello
Please drop me wp-admin access - https://share.pluginus.net/image/i20230222134241.png ->https://share.pluginus.net/image/i20230222134615.png - I will check it
Hi, Thanks,
I will send you the admin details via private link in the weekend.
Because right now the back-end is busy converting and optimizing all the images.
Hello
oK! But support is not available on weekends. We will only be able to check this on Monday
I have sent you the private data
Hello
I checked your site. Everything seems to be working correctly - https://share.pluginus.net/image/i20240419121944.png - filter - https://share.pluginus.net/image/i20240419122030.png - product - https://share.pluginus.net/image/i20240419122143.png So you have only one product with the size attribute(taxonomy, correct attribute)
As I wrote earlier, there are no such filters that will work with text attributes - https://share.pluginus.net/image/i20240419122605.png
Please pay attention to what these attributes look like - https://share.pluginus.net/image/i20240419122800.png
So you should change the attributes in all products