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Price Filter isn't working

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The support doesn work on Saturdays and Sundays, so some Friday requests can be answered on Monday.
Danica(@danica)
5 Posts
Customers
January 1, 2020, 08:22

Hi everyone! I've been working on this site and everything was working fine until the price filter stopped today. Here is a link to the site: https://www.ymtrends.com/shop/

I'd love any advice on how to fix this with the Woof plugin! Thanks!

#1
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 2, 2020, 12:04

Hello  Danica

Paste your license key here - https://c2n.me/43SC6rb.png -> https://c2n.me/42HBIt7.png

Try  to  disable  my  plugin  and  do test  with  native  woo filter  by price

#2
Danica(@danica)
5 PostsTopic Author
Customers
January 3, 2020, 00:29

Hi Pablo! I pasted my license key. I did as you requested and the native woo filter seemed to be working. Could I provide you with anything else to help resolve this?

Thank you!

#3
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 3, 2020, 11:53

Hello

Ok! Please  add  wp-admin + FTP access( https://c2n.me/43SC6rb.png -> https://c2n.me/42BAoj4.png  )  I will  check   it.

#4
Danica(@danica)
5 PostsTopic Author
Customers
January 6, 2020, 20:46

Hi, I've included the login details to this ticket. Please be aware that this is a live & active site so be careful :) Thank you!

#5
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 7, 2020, 12:42

Hello

Please  check  your  wp-admin access - https://c2n.me/45or1uY.png

and  add  FTP access

#6
Danica(@danica)
5 PostsTopic Author
Customers
January 9, 2020, 19:52

Hi Pablo,

I've added the access you requested to the Private Data window.

Please let me know if you need anything else!

#7
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 10, 2020, 13:19

Hello

Your access is not valid - https://c2n.me/45r8WHF.png

#8
Danica(@danica)
5 PostsTopic Author
Customers
January 10, 2020, 20:21

Hi Pablo,

I've updated the WPAdmin access with a new password in the Private Data tab. There is also FTP access in there. Can you please make sure that you have everything you need?

Note: we do have the price filter as a drop-down right now to hide from the customers on the front end. You can make adjustments if needed, just please let me know. Thank you!

Danica

#9
Pablo Borysenco(@pavlo_borysenco)
34,196 Posts
January 13, 2020, 12:53

Hello

Please check your access more carefully.  Please  check  my video  in  private  data

#10